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Manager of Global IT Technical Training, Office of the CIO
Manager of Global IT Technical Training, Office of the CIO-September 2024
Framingham
Sep 21, 2024
ABOUT THE TJX COMPANIES, INC.
At TJX, our mission is to deliver great value to our customers every day.
10,000+ employees
Retail
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About Manager of Global IT Technical Training, Office of the CIO

  Discovery is at the heart of everything we do. Wherever you find us around the world, if you can think of a product, you can probably find it in our stores, which include TJ Maxx, Marshalls, HomeGoods, Sierra, Winners, Homesense, and TK Maxx. With variety comes plenty of happy surprises-our environment is ever-changing, and that's just how we like it. Every day is an opportunity to discover something new about our business, our partnerships and even something exciting about yourself. Ready to Discover Different?

  The Opportunity: Contribute To The Growth Of Your Career.

  The Office of the CIO (OCIO) organization operationally supports the "Business of IT" within TJX. We serve the company as both catalyst and coordinator, ensuring that IT execution maintains constant alignment with our global business needs.

  The Global IT Technical Training team is growing! The new Manager of Global IT Technical Training will lead a dedicated team of instructional designers to assess & deliver technical learning/training needs throughout all of TJX. The technical learning will include many exciting technology implementations with a focus in change management. This role will report directly into the VP of Global IT Business Change Management.

  Main Duties Include:

  Develop individualized and group training programs that address specific IT needs, such as software development, network administration, cybersecurity, data analysis, etc.Develop training manuals, online courses, webinars, workshops, simulations, and other learning materials that target tangible results and meet quality standards.Implement effective and purposeful training methods, such as instructor-led training, e-learning, blended learning, coaching, mentoring, etc.Monitor and evaluate the impact of the training programs on IT employees' skills, performance, productivity and satisfaction.Manage the training budget and ensure that the training costs are within the allocated resources.Collaborate with external vendors, consultants, trainers and experts to provide specialized or customized training solutions when needed.Build a culture of continuous learning and development within the IT department and foster a positive and collaborative learning environment.

  Who We Are Looking For: You.

  We seek self-motivated colleagues who can demonstrate their talent and experience to identify, triage, and support the smooth operation of IT initiatives. You'll work with our finest thought leaders to correlate ongoing efforts with key business outcomes.

  15+ years of direct experience overseeing large scale IT Training initiatives such as ERP software packages Extensive knowledge of training management theories and techniques; ability to collect, organize and analyze data to produce sound and relevant training solutions.Experience in instructional design techniques. Passionate about technology and alternative forms of communication and training delivery.Excellent interpersonal and influence skills, as well as facilitation and group process skills.Articulate and persuasive communicator, in writing and orally.

  Great to have

  Experience with enterprise tools such as Workday, Manhattan, Oracle, and Kronos/UKG

  We care about our culture, but we also prioritize your needs!

  Competitive Pay Weekly paychecks Paid time away Programs to support environment and corporate responsibility TAAP - TJX Associate Assistance Programs Associate Discount Career Development Opportunity Be a part of an inclusive team

  Come Discover Different at TJX. From opportunity and teamwork to growth, we think you'll find that it's so much more than a job. When you're a part of our global TJX family, you have the full support of a diverse, close-knit group of people dedicated to finding great deals and fantastic style. Best of all? They have a lot of fun doing it.

  We care about our culture, but we also prioritize the tangible stuff (Competitive salaries: check. Solid benefits: check. Plenty of room for advancement: of course). It's our way of empowering you to make your career here.

  We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

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