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Manager, Informatics (IC)
Manager, Informatics (IC)-September 2024
Work At Home
Sep 8, 2026
ABOUT CVS HEALTH
CVS Health is a healthcare innovation company. Together, we are helping people on their path to better health.
10,000+ employees
Healthcare
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About Manager, Informatics (IC)

  Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

  Position Summary

  The Sr. Encounter Technical Analyst leads the successful delivery of analyses an analytic solutions to meet business needs, interacting directly with internal and external clients and colleagues. May act as analytic team lead and/or mentor for complex projects involving multiple resources and tasks in support of company objectives.

  Performs applied statistical research and custom analysis of integrated healthcare data, interprets results, and makes recommendations based on analytic findings to business areas.

  Makes recommendations about data collection methods, metrics definition and evaluation methods.

  Presents analytic reports to clients and stakeholders.

  Defines and delivers analytical solutions in support of healthcare business initiatives that drive short- and long term objectives.

  Collaborates with internal and external partners and organizations in the design and execution of analytic studies to answer business and research questions.

  Designs and conducts analyses and outcome studies using healthcare claims, pharmacy and lab data, employing appropriate research designs and statistical methods.

  Develops, validates and executes algorithms, statistical models and reporting tools that answer applied research and business questions for internal and external clients. Develops and participates in presentations and consultations to existing and prospective constituents on information services, capabilities and performance results. Stays informed about industry trends, research findings and evaluation methods.

  Turns analysis into business/customer solutions.

  Creates business applications to deliver clinical or analytic solutions to constituents Manages personal resources efficiently to achieve constituent satisfaction.

  Responsible for project commitments to quality and on time deliverables.

  Ability to manage conflicting priorities and multiple projects concurrently

  Willingness to understand and probe into technical details. Contributes to a motivated work environment by working effectively to achieve common goals. Creates and evaluates the data needs of assigned projects and assures the integrity of the data. Under general direction, independently executes analyses or reports to meet project needs.

  May mentor other analysts

  Required Qualifications

  Health care analysis, health economics, epidemiology, or health services research experience.

  5+ years knowledge of analytic programming tools and methods (SAS, SQL, OLAP, Business Objects).

  5 or more years of relevant programming or analytical experience.

  Demonstrated proficiency with personal computer, keyboard navigation skills and MS Office Suite applications.

  Experience in working in a data warehouse environment as well as the ability to work with large data sets from multiple data sources.

  Strong understanding of customer's strategies, information needs programs, processes and products.

  Strong problem-solving skills and critical thinking ability.

  Strong collaboration and communication skills within and across teams.

  Advanced SQL or SAS (at least 5+ years) programming abilities in data warehouse or big data analytics environment, including use of statistical analysis techniques or business intelligence application development.

  Knowledge of other reporting platforms such as: Tableau, Business Objects, Microsoft Access, web development technology, big data analytics, data mining, Visual Basic.

  Understanding of relational databases, data systems and data warehouses.

  Experience in working in a data warehouse environment as well as the ability to work with large data sets from multiple data sources.

  Preferred Qualifications

  Medicare Encounters experience.

  Demonstrated project management and/or team lead experience.

  Development of test plan and test scripts.

  Edifecs experience.

  Education

  Bachelor's degree in Computer Science, Mathematics, Economics, Statistics, Actuarial Science, or equivalent experience. Pay Range

  The typical pay range for this role is:

  $60,300.00 - $132,600.00

  This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits

  CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.

  You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.

  CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions. CVS Health can provide a request for a reasonable accommodation, including a qualified interpreter, written information in other formats, translation or other services through [email protected] If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We will make every effort to respond to your request within 48 business hours and do everything we can to work towards a solution.

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