JOB SUMMARY 

　　Spanish Speaking Candidates Strongly Preferred.

　　The Manager, Global Event Operations  is a member of the Global Event Operations team, and is primarily responsible for managing a wide range of domestic and international event operations functions including planning, logistics, budget reconciliation, and invoice processing. This role may also provide department-wide event operations support. This role requires the flexibility to travel and to be available nights and weekends throughout the year.

　　Education and Experience

　　4 year degree from an accredited university in hospitality, sports administration, communications, marketing, or related field and 4+ years experience in event management, marketing or related functional area; OR equivalent relevant experience

　　Demonstrated ability to think critically, problem solve and multi-task  in a fast-paced, deadline driven environment

　　Demonstrated excellence in detail orientation, organization, and verbal and written presentation/communication skills

　　Excellent computer aptitude and advanced proficiency with MS Office Suite, especially PowerPoint, Adobe Acrobat, and Google Drive

　　Fluency or strong proficiency in Spanish required

　　Knowledge and understanding of the history and culture of baseball preferred

　　Major League Club experience preferred

　　Prior experience in events or logistics preferred

　　Prior experience working in professional baseball/sports and/or special events is a plus

　　Understanding of the history and culture of baseball preferred

　　ESSENTIAL FUNCTIONS 

　　Manages operations and logistics for domestic and international MLB events and meetings, including All-Star, Little League Classic, Field of Dreams, Draft Combine, World Baseball Classic, International Games, HRDX, Postseason, Winter Meetings, and other regular season special events

　　Leads the event operations aspect of the ballpark in various events such as All-Star game, Postseason, and domestic and international special events

　　Plans and executes ground transportation and airport operations for MLB Global Events

　　Maintains event contracts, timelines, and key documents for MLB Global Events

　　Serves as point of contact and manages relationships with various business partners and event stakeholders including but not limited to sponsors, licensees, media partners, ventors, etc.

　　Works cross-functionally with various internal departments on event-related specifics

　　Prepares event overview and recap documents for MLB Global Events

　　Manages relationships with vendors, partners, promoters, and representatives of the 30 MLB Clubs

　　Coordinates and guides on-site staff during MLB Global Events to facilitate a smooth operation

　　Executes and processes charter agreements and onsite logistics

　　Processes invoices and reconciles department and event budgets

　　Creates, sends, and reconciles event RFPs

　　Supports larger marketing team to promote events, as needed

　　Provides general assistance to Global Events department, as needed

　　Managing Responsibilities with Stakeholders

　　Demonstrates understanding of business priorities

　　Develops specific goals and project plans to prioritize, organize, and accomplish work in support of business priorities

　　Collaborates with team members, internal/external partners, and stakeholders to execute against project objectives

　　Provides ongoing status updates to share progress against established goals, gaps, and support needs to maintain progress against project plans

　　Actively solicits stakeholder feedback and responds to concerns in a timely manner

　　Communicates in a clear and concise manner that is easy to understand

　　MLB CORE COMPETENCIES 

　　Deliver Success

　　Demonstrate ambition and enthusiasm when taking on challenges

　　Proactively take action, holding self and others accountable

　　Be agile and prepared to quickly adapt when priorities unexpectedly shift

　　 Critical Thinking

　　Logically analyze data and systematically weigh options to determine the best solution

　　Make sense of complex and sometimes contradictory information to solve problems

　　Apply knowledge of functional industry and organization to develop new approaches or strategies

　　 Collaboration

　　Remove barriers and work in partnership across organizational boundaries to accomplish goals

　　Promote a positive team environment and take time to raise morale

　　Seek out diverse viewpoints and practice inclusive treatment of others

　　 Communication

　　Convey written and verbal messages that effectively inform and gain interest or support

　　Successfully determine the appropriate parties that need information and communicate in a concise, timely manner

　　Actively listen to gain a full understanding of what was said

　　 Relationship Management

　　Build trusted relationships, networks, partnerships, and alliances

　　Connect with others in a transparent and honest manner

　　Anticipate and fully service the needs of stakeholders, including colleagues, owners, clubs, corporate partners and fans

　　Developing Self and Others

　　Proactively pursue opportunities to learn and build new skills

　　Seek and provide feedback to strengthen and improve development areas

　　Actively learn through experimentation, using success and failures as learning opportunities

　　Why MLB?

　　Major League Baseball (MLB) is the most historic of the major professional sports leagues in the United States and Canada. Employees love working at MLB because of the culture of growth, teamwork, and professionalism. Employees who are most successful at MLB take initiative, know how to identify problems and provide solutions, and always put the Team first. For those ready to step up to the plate and join the Major Leagues, MLB takes the same approach as teams do with their players: empowering our “workforce athletes” to be at their best by engineering experiences that put employees in the best position to succeed. Major League Baseball is looking for candidates who are passionate about growing America’s pastime to best serve its fans for decades to come.

　　MLB’s vision is to be the global sport of choice for youth to play, fans of all backgrounds to enjoy and a desired destination for employment. With a belief that the journey to growth and greatness is ongoing, MLB gives employees the opportunity to continue learning and honing their skills with programs such as: tuition reimbursement; mentorship programs; lunch and learns; online course subscriptions; paid industry certifications; business resource groups; and more.

　　MLB provides its employees with exceptional medical, dental, and vision coverage. Premiums are 100% employer covered to help employees focus on being their best!

　　Are you ready to Step Up to the Plate? Apply below!

　　Major League Baseball is proud to be an equal opportunity workplace.  We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

　　Per the NYC pay transparency law, the hiring range for this position is $75,000 - $100,000.

　　As a candidate for this position, your salary and related elements of compensation will be contingent upon your work experience, education, skills and any other factors Major League Baseball (MLB) considers relevant to the hiring decision. In addition to your salary, MLB believes in providing a competitive compensation and benefits package for its employees. MLB offers employees a full range of best in class benefits with no employee contributions towards medical, dental, and vision coverage premiums, as well as incentive and recognition programs, life insurance and automatic employer 401k contributions. All benefits are subject to eligibility requirements and the terms of official plan documents which may be modified or amended from time to time.

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