Home
/
Project Management
/
Manager, Engagement Delivery
Manager, Engagement Delivery-February 2024
Gurgaon
Feb 18, 2025
ABOUT SALESFORCE
Salesforce brings companies and customers together in the number one Customer Relationship Management platform.
10,000+ employees
Technology
VIEW COMPANY PROFILE >>
About Manager, Engagement Delivery

  To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

  Job Category

  Customer Success

  Job Details

  About Salesforce

  We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.

  As a Project Manager, your work will cut across areas of judicious planning, operational excellence, governance and capability improvement. As the Project Manager, you will help in implementing Global business vision and strategy, while

  This position requires big-picture thinking, initiative, zeal, attention to detail, the ability to learn quickly, the capacity to handle internal and external relationships, the competence to work with senior executives, and excellent soft skills.

  Willing to work in a multi-stakeholder 24/7 work environment

  Work location: Any GDC location flex preferably

  Key Responsibilities

  Drive programs of strategic importance from the Program Management Office (PMO)

  Ability to plan, estimate, budget, ; handle, and control costs so that the project can be completed within the approved budget. Handle project revenue by meticulously tracking as sold margin and as delivered margin for the project.

  Conceptualise, analyse and evaluate the needs of different programs; make recommendations with business justification, and finally upon approval, forefront the programs

  Understanding of Agile-certified Scrum processes, and current methods of coordinating Business & IT. Understanding of Scrum Master concepts and exhibits demonstrably the traits of a successful Scrum Master. Possesses certification in either Agile Scrum Master (ASM) or Certified Scrum Master (CSM) from an accredited Agile/Scrum organization.

  Ability to build project timelines to plan and lead all aspects of and report progress within the project environment.

  Ability to identify all people or organizations impacted by the project, analyse customer expectations and impact on the project, and develop appropriate management strategies for actively engrossing collaborators in project decisions and execution.

  Oversee DevOps implementation, deployment, and integration of solutions, and responsibility for the successful delivery of projects.

  Requirements

  3+years of managing Salesforce Projects, 6+ years of relevant Program/ Project Management experience, and 12+ years of overall IT experience

  Ability to collaborate with a customer's executives and demonstrate strategic understanding of business needs

  Hands-on experience with one or more CRM software products (Salesforce CRM, Siebel, Clarify, Vantive, PeopleSoft, NetSuite) would be a strong asset

  Hands-on experience with PM tools like JIRA / MS Project

  Any project management-related certification ( PMI -ACP / PMP / Prince 2 / PSM II, etc) is an asset

  Advanced Microsoft Excel skills (formulas, data cleansing, data manipulation)

  Must be ready to travel on a need basis

  Nice to have Salesforce Certification

  Must have in-depth Salesforce Knowledge

  Accommodations

  If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

  Posting Statement

  At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

  Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

  Salesforce welcomes all.

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Country Growth Analyst (Starlink)
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technolog
Corporate Investigator
TransUnion's Job Applicant Privacy Notice Personal Information We Collect Your Privacy Choices What We'll Bring: At TransUnion, we strive to build an environment where our associates are in the drive
Technology Risk, Assistant Vice President
Who we are looking for Our technology function, Global Technology Services (GTS), is vital to State Street and is the key enabler for our business to deliver data and insights to our clients. We're d
Sr Analyst, Strategic Planning
TransUnion's Job Applicant Privacy Notice What We'll Bring: At TransUnion, we are dedicated to finding ways information can be used to help people make better and smarter decisions. As a trusted prov
Contract Specialist - Procurement
CO Salary Range: USD 67,100.00 - 107,300.00 per year JOB SUMMARY This position is responsible for providing centralized contract support to the Charter Business Units (BU). Acts as point of contact w
Senior Program Manager
Overview Come join the Intuit Expert Network Team as a Senior Program Manager driving readiness for changes impacting our customer success team. Our network of Intuit experts includes tens of thousan
Asset Care Manager
Job Description : Asset Care Manager – Engineering and Maintenance: We are a global leader in beverage alcohol with an outstanding collection of brands across spirits and beer. We produce an outstand
Business Excellence Leader
Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. We believe in the power of diversity and
2024 Summer Intern: Business Analyst
Company Overview Spectrum is the nation's fastest-growing mobile provider and leading internet provider. Our tech teams create, develop, and operate leading connectivity products serving nearly 100 m
Business Process Improvement Manager
Overview Leads cross functional, company-wide, and business unit specific process improvement initiatives. Produces expected results by increasing efficiencies and reducing waste within the organizat
Copyright 2023-2025 - www.zdrecruit.com All Rights Reserved