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Manager, Data Governance & Quality
Manager, Data Governance & Quality-September 2024
Manhattan
Sep 20, 2024
ABOUT ELC BEAUTY
The Estée Lauder Companies Inc. is one of the world’s leading manufacturers and marketers of quality skin care, makeup, fragrance, and hair care products. The company’s products are sold in approximat
10,000+ employees
Consumer Goods & Services
VIEW COMPANY PROFILE >>
About Manager, Data Governance & Quality

  Partners closely with Enterprise Master Data Leadership, IT, Vendors/3rd Party Partners, and business stakeholders.

  to define data governance and quality requirements. Profiles, examines, and assesses complex data sets against data governance requirements to determine the quality of the data being collected and resolve data quality gaps. Contributes to data governance refinements by reverse engineering data governance from data profiling and cleansing activity findings. Defines, develops, deploys, and tracks data quality controls to drive adherence to governance standards that can be continuously upheld systemically and/or through high-frequency monitoring. Creates and executes data quality issue mitigation plans, in partnership with Enterprise Data Management, IT, Vendors/3rd Party Partners, and business stakeholders. Oversees and coordinates on-shore & off-shore resources to execute data governance initiatives and quality activities

  Leadership (40%)

  • Coordinate efforts to define and capture functional requirements for both operational and strategic projects

  • Orchestrate efforts of internal and external resources to assess, inventory, profile, govern, cleans, track and improve data quality in support of operational excellence, strategic programs, and key analytic initiatives

  • Track, monitor and report progress on operational and strategic program deliverables and measure achievement of targeted outcomes

  • Create and coordinate delivery of data governance and quality projects and continuous improvement roadmaps

  • Oversee and manage third-party partner performance and service delivery with adherence to contractual terms

  • Oversee sequencing and execution of master data governance and quality activities to capture synergies and advance the data foundation

  • Establish, maintain, monitor, and report on business facing KPIs by service offerings

  • Refine and ensure adherence to business aligned service levels and quality standards

  Governance & Quality (60%)

  Assess

  • Initiate and/or support data governance and quality projects with various functions, brands, regions, and affiliates with varying levels of complexity in partnership with Business Advisory and Solutions team

  • Establish, maintain, and manage data quality project plans and statuses in a timely and accurate manner

  • Lead assessments of domains, define resolution and action plans to resolve gaps and opportunities, set/align priorities and execute roadmaps

  • Gather and evaluate business requirements and translate business rules into data quality validation checks for development and deployment

  Inventory

  • Create and maintain enterprise data catalog and business glossaries/dictionaries

  • Create and implement data quality, access, and compliance programs

  Profile

  • Establish and deliver data profiling projects

  • Reverse engineer data governance recommendations and refinements through data profiling and cleansing discoveries and findings

  • Complete root cause analysis on data failures and provide remediation recommendations

  • Assess data vulnerabilities and identify targets for data quality improvement

  • Conduct exception analysis: Identify, compare, and resolve data quality problems, leading data quality working groups

  • Evaluate large datasets for quality and accuracy and deploying Data Profiling using applications or querying datasets for assessing initial data quality

  • Determine business impact level for data quality issues

  Cleanse

  • including education for EDM team members, data owners and stakeholders

  • Uphold global processes and standards consistently across all delivery methods and centers

  • Ensure training programs for all Customer Data Management team members are in place and develop training materials

  Track

  • Define and gain alignment with data owners and stakeholders on data governance. quality, access, and compliance KPIs and SLAs

  • Create test scripts and conduct UAT and validation of data quality controls

  • Oversee business validation of data quality rules and controls

  • Create and maintain data quality, access and compliance dashboards and other monitoring tools

  Improve

  • Centralize and standardize master data practices while maintaining necessary flexibility for Regions/Affiliates

  • Develop process improvements to enhance overall data governance and quality

  • Provide quantitative support to any ongoing data quality improvement projects

  Train & Communicate

  • Communicate performance to KPIs to EDM internal and external data owners and stakeholders

  • Create and implement a Data Literacy program to deliver ongoing training of governance processes and standards

  • Coordinate and deliver training and presentations to support governance and data quality efforts

  Qualifications

  • Knowledge of master data management and governance concepts and process improvement disciplines

  • Understanding of business processes and compliance requirements

  • Prior experience with data quality measurement and monitoring, including definition of business rules, technical data quality rules, metrics and exceptions management and understanding of Data Governance best practices.

  Strong analytical, problem-solving, and critical thinking skills with the ability to solve complex problems end-to end optimizing the orchestration of people, process, and technology

  • Strong communication skills with the ability to effectively present findings and deliver recommendations to key data owners and stakeholders at all levels within the organization

  • Ability to collaborate with a wide range of stakeholders and work as an effective member or leader of multifaceted teams

  • Strong relationship management and influencing skills to build enduring and productive alliances across matrix organizations.

  • Strong team player with excellent listening, interpersonal, facilitation, written, oral and communication skills

  • Ability to effectively communicate concepts, findings, and recommendations in both technical and user-friendly language to management, peers, staff, and other employees so that issues and solutions are understood

  • Strong team player with excellent listening, interpersonal, facilitation, written, oral and communication skills; ability to effectively communicate concepts in both technical and user-friendly language to management, peers, staff, and other employees so that issues and solutions are understood

  • Ability to work independently with little or no supervision with proven ability to meet established deadlines

  • Demonstrated ability to successfully manage multiple priorities and stakeholders under pressure

  • Talent for quickly learning new tasks

  • Possess a results-driven mind set

  • Extensive latitude for independent judgment

  • Ability to write simple and complex SQL queries and perform analysis on data

  • Project management experience

  • Knowledge of data management, analysis, and visualization and related business intelligence tools such as Tableau

  • Advanced skills in Microsoft suite (Excel, PowerPoint, etc.).

  • Experience with operational best practices

  • Experience with SAP a plus

  • Experience with SQL a plus

  The anticipated base salary range for this position is $82,500 - $135,500. Exact salary depends on several factors such as experience, skills, education, and budget. Salary range may vary based on geographic location. In addition to base salary, this position is eligible for participation in a highly competitive bonus program with possibility for overachievement based on performance and company results, as well as participation in the share incentive plan.In addition, The Estée Lauder Companies offers a variety of benefits to eligible employees, including health insurance coverage, wellness and family support programs, life, and disability insurance, retirement savings plans, paid leave programs, education-related programs, paid holidays and vacation time, and many others. Many of these benefits are subsidized or fully paid for by the company.

  Job: Marketing

  Primary Location: Americas-US-NY-Long Island City

  Job Type: Standard

  Schedule: Full-time

  Shift: 1st (Day) Shift

  Job Number: 2317907

  We are an equal opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. It is Company's policy not to discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. The Company will endeavor to provide a reasonable accommodation consistent with the law to otherwise qualified employees and prospective employees with a disability and to employees and prospective employees with needs related to their religious observance or practices. Should you wish to apply for this position or any other position with the Company and you believe you require assistance to complete an application or participate in an interview, please contact [email protected].

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