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Manager - Customer Service
Manager - Customer Service-April 2024
Chennai
Apr 18, 2025
About Manager - Customer Service

  What you’ll do:

  Co ordiantion with Internal and external customer to achieve their satisfaciton by fulfilling their requriements on time

  • To ensure orders received are acknowledged on time

  • Ensure that the delivery dates are the best dates to customers

  • Ensure timely execution of orders

  • Co-ordination for Advance payments

  • Quality communication to customers and sales

  • Provide data in an expeditious manner to the Credit Controller to clear shipments

  • To send the proforma invoice to customers

  • To obtain Pre dispatch of purchase order amendments from customers

  • Co-ordinating with customer and the factory for pre dispatch inspection

  • To review the Order review checklist for processing the order and for documentation

  • Dispatch clearance to factory for invoicing

  • Coordination with internal team and external team ( customers) to have change in the dates to attain OTTR.

  • Handling customer Repair & returns

  Qualifications:

  Commerce Graduation

  10-15 years experience

  Skills:

  Ethical &, Diversity. Accountability, Global Minset, C. Improvements

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