Home
/
Comprehensive
/
Manager, Customer Lifecycle, Amazon Business
Manager, Customer Lifecycle, Amazon Business-February 2024
Bengaluru
Feb 1, 2026
ABOUT AMAZON
Our mission is to be the world’s most customer-centric company.
10,000+ employees
Technology
VIEW COMPANY PROFILE >>
About Manager, Customer Lifecycle, Amazon Business

  Description

  Over the past 20 years, Amazon has reinvented on behalf of customers and has become the largest internet retailer and marketplace in the world with over $74 billion in revenue globally. Through our entrepreneurial culture, Amazon has developed new technologies and products (like Echo) and, enterprise services (like Amazon Web Services). Amazon is now reinventing on behalf of the business customer and focused on building the largest and most innovative Business-to-Business (B2B) business in the world, and we are recruiting to make this vision a reality.

  B2B represents an incredible opportunity to address a vast new market segment and customer base and is an area of high interest for Amazon. We are focused on building solutions that enable B2B customers to find, research, and buy products and services from a vast selection, across multiple devices, marketplaces and regions. Our customers include individual professionals, small businesses to large institutions (and everything in between). Our B2B customers have different needs than the traditional Amazon customer so we are reinventing everything from how we display our selection, price our products, and provide the right customer experience.

  Key job responsibilities

  Are you excited by the challenge and sense of ownership that comes from leading programs and projects at Amazon scale? Do you enjoy working in an entrepreneurial environment, solving complex operations, business, marketing and technical problems by delivering innovative solutions? If so, then you are at the right place.

  • Forming and managing cross-functional program teams. Planning, organizing, managing, and executing complex programs across multiple organizations and stakeholders.

  • Work closely with senior executives at partner agencies to successfully drive partnership to achieve results.

  • Develop and manage processes with both internal and external stakeholders to help make the program a more meaningful part of Amazon Business

  • Track, monitor and improve performance of the partner to measure and manage their output efficiency.

  • Forecast and report business growth and other key metrics, including tracking actual progress toward forecasts.

  • Present and lead conversations about programs, issues, solutions, and strategy to senior leaders

  • Researching and conducting market analysis for Amazon customers

  • Develop targeted messages based on the key value propositions and use cases.

  • Work with the product managers to define necessary product/service improvements and new areas for innovation.

  We are open to hiring candidates to work out of one of the following locations:

  Bengaluru, KA, IND

  Basic Qualifications

  6+ years of professional non-internship marketing experience

  Experience managing teams

  Experience using data and metrics to drive improvements

  Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)

  Experience driving direction and alignment with cross-functional teams

  Preferred Qualifications

  Experience using SQL to pull data and metrics to deliver reports

  Experience with basic HTML, website management and content management systems (CMS)

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Sales Executive
MUST HAVE A MINIMUM OF 2-YEARS B2B SALES EXPERIENCE Location: Greater Houston, TX  About Us: Paynada is a pioneering force in B2B payment technology services, committed to delivering innovative solut
Retail Customer Service Cashier
Req ID: 428475 Address: 7495 Smith Road Beaumont, TX, 77705 Benefits: * Paid Time Off * Flexible Scheduling * 401(k) – 100% Match up to 5% * Medical/Dental/Vision Insurance after 30 days * Competitiv
Lab Technician
Description: • Maintains on-going records of the results of all testing procedures and inputs such data into computer daily. • Maintains adequate supplies used for testing procedures and notifies the
Certified Nursing Assistant (CNA)
...
Licensed Vocational Nurse LVN Home Health 4-12hr Shifts
LVN visits ($55/visit!) and shift care (and up to $35/hr for shift care!)– Immediate Positions Benefits * Flexible Scheduling! * No OASIS Documentation! * Simple online charting * 1:1 Patient Care Ra
Data Scientist
At Ford Motor Company, we believe freedom of movement drives human progress. With our incredible plans for the future of mobility, we have a wide variety of opportunities for you to accelerate your c
Full Stack Engineer (Remote)
Alternate Locations: Work from Home Work Arrangement: Hybrid/Flexible : Work at home and use the office as appropriate for in-person collaboration. Relocation assistance: is not available for this op
Proposal Manager and RFP Response Specialist
Position Summary How did you fall into proposal management? We all have our own story to tell, but when it’s the right fit, it’s like finding the long-lost career that you never knew was a possibilit
Senior Lead Engineer - 1108144300-5894
This job was posted by https://illinoisjoblink.illinois.gov : For moreinformation, please see:https://illinoisjoblink.illinois.gov/jobs/11610736 Who Are We? Nestled in the heartland, DICKEY-john is a
LOUNGE FLOOR ATTENDANT (FULL TIME & PART TIME)
Eurest We are hiring immediately for full time & part time LOUNGE FLOOR ATTENDANT positions. Location: American Airlines DFW - 2040 North International Parkway Term, Dallas, TX 75261 Note: online
Copyright 2023-2026 - www.zdrecruit.com All Rights Reserved