Home
/
Comprehensive
/
Manager, Customer Lifecycle, Amazon Business
Manager, Customer Lifecycle, Amazon Business-December 2024
Bengaluru
Dec 13, 2025
ABOUT AMAZON
Our mission is to be the world’s most customer-centric company.
10,000+ employees
Technology
VIEW COMPANY PROFILE >>
About Manager, Customer Lifecycle, Amazon Business

  Description

  Over the past 20 years, Amazon has reinvented on behalf of customers and has become the largest internet retailer and marketplace in the world with over $74 billion in revenue globally. Through our entrepreneurial culture, Amazon has developed new technologies and products (like Echo) and, enterprise services (like Amazon Web Services). Amazon is now reinventing on behalf of the business customer and focused on building the largest and most innovative Business-to-Business (B2B) business in the world, and we are recruiting to make this vision a reality.

  B2B represents an incredible opportunity to address a vast new market segment and customer base and is an area of high interest for Amazon. We are focused on building solutions that enable B2B customers to find, research, and buy products and services from a vast selection, across multiple devices, marketplaces and regions. Our customers include individual professionals, small businesses to large institutions (and everything in between). Our B2B customers have different needs than the traditional Amazon customer so we are reinventing everything from how we display our selection, price our products, and provide the right customer experience.

  Key job responsibilities

  Are you excited by the challenge and sense of ownership that comes from leading programs and projects at Amazon scale? Do you enjoy working in an entrepreneurial environment, solving complex operations, business, marketing and technical problems by delivering innovative solutions? If so, then you are at the right place.

  • Forming and managing cross-functional program teams. Planning, organizing, managing, and executing complex programs across multiple organizations and stakeholders.

  • Work closely with senior executives at partner agencies to successfully drive partnership to achieve results.

  • Develop and manage processes with both internal and external stakeholders to help make the program a more meaningful part of Amazon Business

  • Track, monitor and improve performance of the partner to measure and manage their output efficiency.

  • Forecast and report business growth and other key metrics, including tracking actual progress toward forecasts.

  • Present and lead conversations about programs, issues, solutions, and strategy to senior leaders

  • Researching and conducting market analysis for Amazon customers

  • Develop targeted messages based on the key value propositions and use cases.

  • Work with the product managers to define necessary product/service improvements and new areas for innovation.

  We are open to hiring candidates to work out of one of the following locations:

  Bengaluru, KA, IND

  Basic Qualifications

  6+ years of professional non-internship marketing experience

  Experience managing teams

  Experience using data and metrics to drive improvements

  Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)

  Experience driving direction and alignment with cross-functional teams

  Preferred Qualifications

  Experience using SQL to pull data and metrics to deliver reports

  Experience with basic HTML, website management and content management systems (CMS)

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Assistant Lab Manager- Biological Development Sciences (BDS)
Company Description Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our
(USA) Asset Protection Operations Coach - $10K Sign-On Bonus
Position Summary... What you'll do... Drives sales by ensuring effective merchandise presentation (for example, accurate and competitive pricing, proper signing, inventory levels, cleanliness of the
Associate Coder - Providence Medical Group
Description The Coder 1 performs coding audits and review of outpatient provider services to support coding optimization and compliance for the medical group. This is an entry level position supporti
Sr. SCADA Engineer / SCADA Programmer
Sr. SCADA Engineer / SCADA Programmer Category: Engineering Position Type: Regular Full-Time External ID: 10706 Location: Winston-Salem, NC, United States Date Posted: Feb 8, 2024 Share: share to e-m
Food Service Worker I - UNLV Retail
Job Description The Food Service Worker I is responsible for performing various food and beverage-related tasks. This position requires individuals with a high attention to detail, strong dedication
Teller - Part-Time (PC 21)
Reference #: e9742d42-31c3-432b-ba9d-ab18903c3e99Description Welcome! You made it to the job description page!At Members 1st, we look for individuals who will show up as their whole self because we v
Pharmacy Intern
Job Description: Job Objectives Learn to provide the best patient experience through assisting the pharmacist and pharmacy team members in accordance with state and federal regulations. Responsible f
Salesforce Marketing Cloud Developer
Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: The Email M
FISCAL/BUSINESS PROFESSIONAL TRAINEE 1
FISCAL/BUSINESS PROFESSIONAL TRAINEE 1 APPROXIMATE ANNUAL SALARY - $41,634.72 to $60,635.52 PAY GRADE: 27 For more information on benefit and retirement programs, please see the sections below. In or
Merchandiser $17/HR + Mileage + $500 Sign on bonus- Hobbs, NM
Admiral Beverage believes in investing in its people, business partners, and communities, to continually grow and offer the best products and services in the region. With the strength of a large comp
Copyright 2023-2025 - www.zdrecruit.com All Rights Reserved