Home
/
Administration and Office
/
Manager, Customer Experience Center
Manager, Customer Experience Center-March 2024
Wildwood
Mar 17, 2025
ABOUT EATON
We’ve made a promise to improve the quality of life for people everywhere. We’re taking the lead on the most meaningful trends shaping the world today
10,000+ employees
Engineering, Manufacturing
VIEW COMPANY PROFILE >>
About Manager, Customer Experience Center

  Eaton's Bussman Division is currently seeking a Manager, Customer Experience Center. This position will be located at our Division HQ location in Ellisville, MO.

  The expected annual salary range for this role is $101250.0 - $148500.0 a year.

  Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

  What you'll do:

  The Manager of our Experience Center in Ellisville will create and coordinate a best-in-class customer training and visit to the Eaton Bussmann Experience Center and division office. They will assist and coordinate with the Codes & Standards and Technical Marketing on the creation and deployment of the Experience Center strategy. This person will interact with various teams of the Bussmann Division as well as other Eaton businesses on hosting customer events at the Experience Center. It will be a goal of this person to provide a world class experience of customer visits from when they arrive to the area until they depart to return home. In addition this role will manage the business of quoting and support for our testing and engineering services.

  Creates and coordinates schedule of customer visits with necessary team members Manages the schedule, communications, and logistics of campus training seminars for external and internal attendees/presenters/etc.Manage and coordinate scheduling of customer contract testing with the Gubany Center and PCDWork with Technical Marketing, Product Management, and other Eaton product lines/businesses to maintain latest and relevant applications and products for the Experience CenterProvide FAEs and NAS with contacts from customer seminars and visits for sales generation and follow up to close business sales opportunitiesNetwork with other Power Systems Experience Center (PSEC) Managers for knowledge on other applicationsStay current on Audio/Video technologies to ensure latest and greatest equipment is being utilized to assist in world class experienceCommunicate with universities for potential student visits to create efforts of communication with the next generation of overcurrent protection and electrical system designers and engineersManage quoting and support for our engineering services such as test lab contract testing or engineering analysis.

  Qualifications:

  Required (Basic) Qualifications:

  Bachelor's degree from an accredited institutionMinimum 5 years in customer service, product management, marketing, sales or a combinationMust be legally authorized to work in the United States without company sponsorship now or in the future.Relocation assistance is not provided. Candidates must reside within a 50-mile radius of the work location.

  Preferred Qualifications:

  Experience with electrical equipment and power distribution designs/installation

  Skills:

  Strong presentation skills to small and large audiencesAbility to collaborate across Eaton divisionsHighly motivated and proven goal oriented individualAbility to schedule and coordinate many different aspects related to training logistics and customer visitsSeasoned sales professional able to develop relationships and proven track record of effectively influencing salesPossesses the ability to discuss at a high level, technical issues and application at any level in an organizationBe personable and approachable Strong ability of effective time management and schedulingAbility to attend after work hours events with customers such as business dinnersAbility to travel approximately 10%

  We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

  Eaton considers qualified applicants regardless of criminal histories, consistent with local laws. To request a disability-related reasonable accommodation to assist you in your job search, application or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.

  We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Executive Assistant to CFO & CEO
About Accolade Accolade (Nasdaq: ACCD) provides millions of people and their families with an exceptional healthcare experience that is personal, data driven and value based to help every person live
Service Center Team Manager
JOB SUMMARY The Call Center Team Manager provides direct oversight and supervision of the day-to-day operations of one or more of the following teams:  Inbound call center, direct bill, report genera
Temporary - Office Assistant, (Immediate Start)
Reporting to the Dean of Operations, the Office Assistant supports the school leadership team to provide a warm, welcoming and organized environment. As the first person that people see when they arr
Business Operations Coordinator
The WWE is excited to have a Business Operations Coordinator join our team at TV! The TV Operations Department supports the day-to-day Operations of our Global TV Production Team in Stamford, CT. The
GM Envolve- Assistant Service Manager
Description Hybrid: This position does not require an employee to be on-site full-time to perform most effectively. The employee's role enables them to work at a GM facility or off-site as frequently
Executive Assistant
About Plenty Plenty is on a mission to make fresh, pesticide-free fruits and vegetables more accessible to everyone.  Our cutting-edge indoor, vertical farms produce extraordinary yields using a frac
Executive Assistant Business Partner I
In People & Places, we handle all things people-related so our employees around the globe are empowered to do their best work. Our Human Resources teams partner with the business to align people
Staff Analyst/Executive Assistant
Job Description At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity
Global Events Buyer - VIE Contract (W/M)
iMove, the Sanofi VIE Program, is available to citizens of the European Economic Area (EU + Norway, Liechtenstein and Iceland) aged between 18 and 28. PLEASE NOTE that since this program is primarily
FIE Office Administrator
Overview The Opportunity: Fulfillment perform several tasks including reception duties, creating courier/shipping labels, sorting packages/documentation, coordinating office inventory, miscellaneous
Copyright 2023-2025 - www.zdrecruit.com All Rights Reserved