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Manager - Corporate Sustainability
Manager - Corporate Sustainability-March 2024
New York
Mar 17, 2025
ABOUT AMERICAN EXPRESS
American Express is a global services company, providing customers with exceptional access to products, insights, and experiences that enrich lives and build business success.
10,000+ employees
Consumer Goods & Services, Financial Services
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About Manager - Corporate Sustainability

  Description

  You Lead the Way. We’ve Got Your Back

  With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

  At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

  Join #TeamAmex and let’s lead the way together.

  About Corporate Sustainability (CS) Team:

  The American Express Corporate Affairs & Communications (CA&C) team is a strategic function that works to enhance and protect the continued strength of the American Express brand through public relations, social media and content, colleague communications, Corporate Sustainability (CS), Community Impact and Environmental, Social and Governance (ESG) initiatives.

  Job Description

  The Head of Corporate Sustainability is looking for a Manager Assistant, Corporate Sustainability who will support the Vice President and her leadership team. This colleague will provide high-quality strategy assistance, ESG governance support, data review, maintenance and analysis, particularly in support of the organization’s ESG strategy and Community Impact partnership support. This is an exciting opportunity to be part of a cause-focused and dynamic team that interacts with colleagues globally, touching nearly every aspect of the American Express business. The successful candidate will report to VP of CS and interact closely with her team leaders, particularly the Vice President of Community Impact and the Vice President of ESG.

  The ideal candidate must be a responsible, professional, creative and flexible individual, who is comfortable handling a wide range of tasks and able to work confidently under pressure in a team setting. Having the ability to build strong relationships, manage and operate in a dynamic environment, be resourceful and great attention to detail is critical.

  Day-to-day responsibilities will include, but are not limited to:

  Corporate Sustainability Team Strategy:o Support the VP with strategy development, internal and external communications and presentation materials, data and systems, tools and execution.

  o Serve as strategic support for the VP, translating priorities into action and working closely with key business unit partners to achieve objectives.

  o Responsible for the overall efficiency and management of the VP’s executive office.

  o Monitor CS and ESG trends, best practices, and peer initiatives to inform the community impact and ESG strategy and identify new opportunities.

  o Lead team’s engagement and organizational management, including team building activities, talent assessments, year-end process, liaising with the Colleague Strategic Partners (CSP).

  o Build both relationships and partnerships across the team and the enterprise.

  Communications, Process management and Engagement:o Build clear, effective and persuasive decks and content to support internal/external meetings and executive-level presentations.

  o Develop and maintain simple, easy-to-use processes for the team and relevant stakeholders that allow the VP to effectively monitor, track and input into ESG initiatives and strategy across the enterprise.

  o Develop tools, metrics and governance processes to track, evaluate and monitor the progress and success of the company’s ESG strategy and performance against targets.

  o Develop effective data management tools and systems to ensure the accurate collection and validation of data.

  o Monitor a central calendar of key milestones and activities across Community Impact, including key press moments and reporting dates/deadlines.

  Other tasks and special projects as needed, including:o Supporting the VP and ESG team with development of the annual ESG Report, Proxy, disclosures, governance processes and associated communications.

  o Support the ESG steering committee and administration of ESG Working Groups.

  o Support incoming ESG requests acting as a point of contact and liaison with business unit leads.

  o Support for new and existing community impact colleague engagement initiatives.

  o Review of incoming requests for philanthropic support or commitment

  o Contribute towards CS-focused initiatives, including those that that promote diversity, equity, and inclusion; advance financial well-being; and support community resilience.

  o Management and engagement of third-party consultants to oversee the execution of key projects and ensure timely and quality deliverables.

  o Partner with internal and external stakeholders to prepare the VP for relevant events, panel discussions and engagements.

  Required Qualifications

  Excellent deck building and presentation skills.

  Proven track record to organize, plan and manage multiple priorities while working flexibly in a fast-paced, dynamic environment; must work well under pressure without losing composure and professionalism.

  Strong attention to detail with emphasis on strong communication, accuracy, quality, good governance, timeliness, follow-through and operate with the appropriate sense of urgency in executing.

  Self-starter and motivated, proactive team player with strong initiative and sense of integrity to handle critical issues and maintain discretion.

  Demonstrated strategic thinking and analytical experience with the ability to synthesize large amounts of data and draw key conclusions.

  Ability to provide strong decision support and lead through influence with a collaborative mindset and the ability to drive results in a matrixed environment with a wide range of internal and external stakeholders.

  Strong project management and organizational skills to manage multiple complex projects simultaneously.

  Subject matter expertise or familiarity on topics including governance, climate action, diversity, equity, and inclusion (DEI) and financial inclusion, wellness and literacy.

  Excellent verbal/ written communication and interpersonal skills

  Advanced Microsoft Office skills, in particular PowerPoint and Excel and a demonstrated ability to learn new technologies / systems as necessary.

  Preferred Qualifications

  Prior experience in corporate ESG, Community Impact, or Sustainability work.

  Experience overseeing reporting and/or strategy development and implementation.

  Academic qualifications in relevant fields including Sustainability Management, Business Administration, Communications, Public Administration, Public Policy etc.

  Understanding of ESG and Community Impact frameworks (GRI, SASB, SDGs, etc.) and issues along with associated market trends, with global financial services sector experience

  Experience overseeing and implementing databases, management systems, policies and procedures.

  Qualifications

  Salary Range: $80,000.00 to $155,000.00 annually bonus benefits

  The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

  We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  Competitive base salaries

  Bonus incentives

  6% Company Match on retirement savings plan

  Free financial coaching and financial well-being support

  Comprehensive medical, dental, vision, life insurance, and disability benefits

  Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

  20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

  Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

  Free and confidential counseling support through our Healthy Minds program

  Career development and training opportunities

  For a full list of Team Amex benefits, visit our Colleague Benefits Site .

  American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

  We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

  US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

  If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

  Job: Communications

  Primary Location: US-New York-New York

  Schedule Full-time

  Req ID: 24000815

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