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Manager, Community Solutions Sales
Manager, Community Solutions Sales-March 2024
Greer
Mar 21, 2025
ABOUT SPECTRUM
Spectrum provides a full range of advanced broadband services, including video entertainment programming, internet access, and home phone service.
10,000+ employees
Media, Telecom
VIEW COMPANY PROFILE >>
About Manager, Community Solutions Sales

  Responsible for development and implementation of programs and strategies that maximize the Company's market-share through the acquisition, retention and growth of Spectrum Community Solutions (SCS) business. This position directs and manages Account Executives and Sr. Account Executives. This position will also identify opportunities for SCS acquisitions and win-backs.

  Actively and consistently support all efforts to simplify and enhance the customer experience

  Responsible for meeting and exceeding budgeted sales goals and quota

  Supervise a Team of SCS Account Executives and Sr. Account Executives

  Oversee the monitoring and tracking of SCS new-build projects using a variety of management reports and tools

  Coordinate and communicate SCS activities with designated leadership and stakeholders to maximize SCS investments and revenues

  Analyze market conditions and manage portfolios for all SCS Account Executives and Sr. Account Executives

  Manage and monitor functions relative to staff including selection, training, development, performance evaluation, discipline, termination and salary/status change recommendations

  Responsible for the oversight of the SCS Account Executive and Sr. Account Executive commission plan, compliance and achievement to plan.

  Work with Sales Operations team to ensure that contract administration is being maintained in accordance with company objectives.

  Work closely with the legal team on all SCS contracts to ensure compliance and maximize return on investment.

  Develop and implement programs and strategies designed to improve upon and support the Company image and reputation with property owners in the interest of building long-term business relationships

  Respond to competitive threats and work with Legal on all violations of exclusive rights

  Perform public relations and liaison functions with homebuilder's associations, multi-family housing groups and county/city building agencies

  Lead and participate in succession planning

  Adhere to industry specific local, state, and federal regulations, as applicable.

  Know, understand and follow Company policy

  Perform other duties as requested by supervisor.

  Required Skills/Abilities and Knowledge

  Ability to read, write, speak and understand English

  Demonstrated leadership qualities

  Ability to use automated reporting and analysis applications

  Advanced knowledge of Company products and services

  Required Education

  Bachelor's Degree in business or related field, or equivalent work experience

  Required Related Work Experience and Number of Years

  Sales Management experience - 7

  Project Management experience - 5Preferred Related Work Experience and Number of Years

  Industry related experience preferred

  Experience in residential property management, or real estate development a plus

  WORKING CONDITIONS

  Office environment

  Travel as required may be up to 25%

  Mental Requirements

  Organizational agility

  Ability to initiate and bring closure to negotiations

  Ability to communicate and implement strategies and tactics.

  Ability to analyze and interpret data Ability to communicate effectively with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner

  Ability to communicate with all levels of management, company personnel, vendors/service providers, and customers (new and existing)

  Ability to listen to and interpret the needs of the customer

  Ability to maintain confidentiality

  Ability to manage multiple projects at one time

  Ability to prioritize and organize effectively

  Ability to show judgment and initiative and to accomplish job duties

  Ability to supervise and motivate others

  Ability to use personal computer and software applications

  Ability to maintain professional demeanor in stressful situations Proficiency with Microsoft Office

  EOE

  Charter Communications is an Equal Opportunity Employer - Minority/Female/Veteran/Disability

  #LI-LQ1

  SMD540 2023-27146 2023

  Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensivepay and benefits (https://jobs.spectrum.com/compensation-and-benefits) package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

  A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

  Get to Know UsCharter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 101,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most.Watch this video to learn more. (https://www.youtube.com/watch?v=N-HEOHIAU7Q)

  Who You Are Matters HereWe’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.Learn about our inclusive culture. (https://jobs.spectrum.com/inclusiveworkplace/)

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