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Job Category
Operations
Job Details
About Salesforce
We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.
Office of CMO: Engagement Manager + Strategic Initiatives
Relationships - who you know and trust - are key to business impact and lasting customer success. We create and support the strategy, operations and execution of how our CMO engages with customers and partners - and the larger CMO community. We simplify and scale for the CMO and proactively ensure our CMO is a strategic arm of sales. We bob and weave through cross functional groups, consolidating requests and partnering with sales leadership, exec programs, field marketing, chiefs of staff, events, and account teams on behalf of our CMO. In turn, we simplify how to leverage our CMO through outlined end-to-end processes and enablement docs. We map relationships across events, meetings, executive experiences and sales programs, to ensure the customer is successful and has a trusting relationship with our CMO.
We are looking for an experienced program manager to join our team. The ideal candidate will have proven experience in executive engagement and working cross functionally and cross company. This person will support CMO customer engagement, helping to create process and structure, as well as Office of CMO initiatives. This is a highly visible role with exposure to leadership across the company and our customers.
Job Description:
Vet and prioritize CMO meeting requests from field and customers.Develop end-to-end operational processes for customer engagements (vetting, approval, communications, meetings, events)Manage meeting prep, outreach, and follow-upOwn direct communication with the CMO on meeting approvals, prep and follow upCreate consolidated engagement prep docs for eventsWork closely with internal stakeholders on dinners, hospitality events, 3rd party engagements, Dreamforce. Includes invite list operations, onsite flow/detail, seating charts, CMO prepTactfully support Office of CMO in burst capacity - from CMO offsites to initiatives to boost employee morale and more
Required Skills/Experience:
Creative and comfortable with ambiguity and tight deadlines. "We will find a way / get it done" mentalityGrowth mindset with a curious, fun, collaborative spiritProgram management - very detail oriented!Sales strategy & programs experience is a plusStrategic thinker and connector across sales, customer marketing, exec programs, and eventsExcellent verbal and written communication skills, including executive communicationsA beginner's mind to identify new and innovative solutions to complex problemsSalesforce reporting and dashboard knowledge
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Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
For California-based roles, the base salary hiring range for this position is $131,300 to $180,500.
Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.