Home
/
Comprehensive
/
Manager Clinical Operations Optum - Fountain Hills
Manager Clinical Operations Optum - Fountain Hills-March 2024
Phoenix
Mar 16, 2025
ABOUT UNITEDHEALTH GROUP
With offices around the world, UnitedHealth Group's headquarters are located in the Minneapolis metropolitan area.
10,000+ employees
Healthcare
VIEW COMPANY PROFILE >>
About Manager Clinical Operations Optum - Fountain Hills

  For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together.

  This position is responsible for leading operations support for overall business and clinical functions delivered at multiple sites in the Phoenix Metropolitan area. This position oversights all aspects of site operations on a day-to-day basis. Primary responsibilities includes: provision of technical support for the front and back office teams, oversight of business and clinical compliance, ensure cost effective practices, monitor business outcomes and financial business analysis. This position works closely with the providers and site MA leadership to optimize patient flow, develop and maintain quality improvement strategies as they relate to customer service and best medical practices. Accountable to meet the operation needs of the entire facility. Recruits and retains outstanding staff. Ensures the overall competency of staff and maintains facility compliance with federal and state regulations and Optum policies and procedures:

  Primary Responsibilities:

  Provide supervision to department staff, works independently, and collaborates with Physician and RN leadership on relevant clinical issues.

  Recruit and retain talented staff and ensure proper training, resource allocation and develop standards to monitor and evaluate staff performance.

  Implement and maintain clinical and business policies and procedures.

  Ensures customer satisfaction within the clinic sites and resolves patient issues.

  Ensure strict adherence to policies/procedures related to financial integrity of co-pays, charge entry, Standard Work development and maintenance, etc.

  Facility planning and overall facility maintenance.

  Analyze monthly metrics relating to customer services, access and achievement of financial goals and objectives; develop and implement operational changes based on metrics.

  Monitor, manage and ensure that provider and clinic empanelment is accurate.

  Educate staff and providers on monthly metrics, glide paths, goals and areas for improvements.

  Contribute to the development of short and long-term business planning, then ensure plans are executed.

  Achievement of clinical and business compliance and licensures for labs, staff, and requirements for regulatory compliance.

  All safety functions in clinics and ensures completion of safety training and proper orientation for new employees.

  You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

  Years of post-high school education can be substituted/is equivalent to years of experience

  Required Qualifications:

  HS Diploma or equivalent

  3+ years of healthcare exp (preferably in a clinic setting)

  3+ years of supervisory experience

  Experience prioritizing & managing demanding workloads with concurrent deadlines

  Knowledge of customer service best practices

  Knowledge of Microsoft applications such as MS Office Suite

  Preferred Qualifications:

  Good understanding of value-based healthcare

  Medical insurance knowledge to include ICD-10 and CPT coding

  At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

  Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

  OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Customer Experience Banker (Hale, MI)
Description Summary: Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. Our branch collea
Breeding Team Lead
Candidates who express interest in this position will be considered based on the following criteria: experience working with pigs, overall work history, positive attitude, employee driving history, e
1.1 LPN School Nurse - Vancouver Washington
1:1 LPN School Nurse openingin Vancouver, Washington, $34.00 per hour! • Hours: 37.5 • Start Date: 02/05/2024 • $1275.00 weekly The 1:1 School LPN/LVN identifies andtreats health disorders among stud
Senior Clinical Research Associate, Sponsor Dedicated
IQVIA is seeking Senior Clinical Research Associate IIs and Senior Clinical Research Associate IIIs based in the Mid-West, US and Northwest, US. Ideal candidates will have at least 4+ years of on-sit
Director of Medical Staff Services
Description This position is incentive eligible. Introduction Want to join a team of daring managers who care without reservations or limits? Our HCA Florida Brandon Hospital team is looking for a(an
Medical Assistant or LPN - General Surgery Wesley Chapel Physician Office
BayCare is currently in search of our newest Medical Assistant or LPN who is passionate about providing outstanding customer service to our community. BayCare’s top priority is the health and well-be
Paralegal Director
Paralegal DirectorUS-TX-Houston | US-WI-Milwaukee | US-UT-Salt Lake City | US-MA-Boston | US-TX-Dallas | US-Washington DC | US-FL-Tampa | US-IL-Chicago | US-MI-Detroit | US-NY-New York | US-CA-Los An
Express Technician
Darrell Waltrip Honda Location: 1430 Murfreesboro Rd, Franklin, Tennessee 37067 Summary: The Lube Technician is responsible for performing express lube duties on vehicles. Supervisory Responsibilitie
Merchandise Manager
Overview Scope of Responsibilities: Provides direct supervision to store employees in the absence of Store Manager. Assists Store Manager in training and development of subordinate staff, estimating
Enterprise Resilience Senior Analyst (C12) hybrid
The COB & CM Senior Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-f
Copyright 2023-2025 - www.zdrecruit.com All Rights Reserved