Home
/
Comprehensive
/
Manager Clinical Operations Optum - Fountain Hills
Manager Clinical Operations Optum - Fountain Hills-March 2024
Paradise Valley
Mar 16, 2025
ABOUT UNITEDHEALTH GROUP
With offices around the world, UnitedHealth Group's headquarters are located in the Minneapolis metropolitan area.
10,000+ employees
Healthcare
VIEW COMPANY PROFILE >>
About Manager Clinical Operations Optum - Fountain Hills

  For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together.

  This position is responsible for leading operations support for overall business and clinical functions delivered at multiple sites in the Phoenix Metropolitan area. This position oversights all aspects of site operations on a day-to-day basis. Primary responsibilities includes: provision of technical support for the front and back office teams, oversight of business and clinical compliance, ensure cost effective practices, monitor business outcomes and financial business analysis. This position works closely with the providers and site MA leadership to optimize patient flow, develop and maintain quality improvement strategies as they relate to customer service and best medical practices. Accountable to meet the operation needs of the entire facility. Recruits and retains outstanding staff. Ensures the overall competency of staff and maintains facility compliance with federal and state regulations and Optum policies and procedures:

  Primary Responsibilities:

  Provide supervision to department staff, works independently, and collaborates with Physician and RN leadership on relevant clinical issues.

  Recruit and retain talented staff and ensure proper training, resource allocation and develop standards to monitor and evaluate staff performance.

  Implement and maintain clinical and business policies and procedures.

  Ensures customer satisfaction within the clinic sites and resolves patient issues.

  Ensure strict adherence to policies/procedures related to financial integrity of co-pays, charge entry, Standard Work development and maintenance, etc.

  Facility planning and overall facility maintenance.

  Analyze monthly metrics relating to customer services, access and achievement of financial goals and objectives; develop and implement operational changes based on metrics.

  Monitor, manage and ensure that provider and clinic empanelment is accurate.

  Educate staff and providers on monthly metrics, glide paths, goals and areas for improvements.

  Contribute to the development of short and long-term business planning, then ensure plans are executed.

  Achievement of clinical and business compliance and licensures for labs, staff, and requirements for regulatory compliance.

  All safety functions in clinics and ensures completion of safety training and proper orientation for new employees.

  You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

  Years of post-high school education can be substituted/is equivalent to years of experience

  Required Qualifications:

  HS Diploma or equivalent

  3+ years of healthcare exp (preferably in a clinic setting)

  3+ years of supervisory experience

  Experience prioritizing & managing demanding workloads with concurrent deadlines

  Knowledge of customer service best practices

  Knowledge of Microsoft applications such as MS Office Suite

  Preferred Qualifications:

  Good understanding of value-based healthcare

  Medical insurance knowledge to include ICD-10 and CPT coding

  At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

  Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

  OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Area Business Manager - GI, GI Washington
Area Business Manager - GI, Washington DC The Area Business Manager (ABM) will have the potential opportunity to change the treatment paradigm in the Gastroenterology space. S/he is responsible for e
Assistant Manager
Employer: DRM Arby's Hourly Assistant Manager (45-Hour Work Week) Why should you join the DReaM Team? To be part of a family focused culture that allows you flexibility in your schedule to achieve yo
Principal Member of Technical Staff
Job Description As a Principal Software Engineer, you will be responsible for helping design, build, test, deploy and operate highly scalable services for Oracle Cloud Infrastructure’s Cryptography d
Systems Sales Engineer ( SLED / Enterprise)
Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is
MANAGER
Summary You will serve as a MANAGER in the Expeditionary Electronic Warfare Systems Division within the Spectrum Warfare Systems Department of NAVAL SURFACE WARFARE CENTER. The salary range shown abo
Lead Federal Contracts Manager
36608BR Requisition ID: 36608BR Business Unit: FSU Job Description: CDM Smith delivers advanced solutions that enable the U.S. government – civilian and military – to protect lives, communities, and
PHARMACY TECHNICIAN-CAGE PACKER
Requisition: 2024-134270PHARMACY TECHNICIAN-CAGE PACKERJob LocationsUS-WA-VANCOUVERID2024-134270Line of BusinessPharMericaPosition TypeFull-TimePay MinUSD $18.00/Hr.Pay MaxUSD $22.00/Hr.Our CompanyPh
Registered Nurse (RN)
Registered Nurse (RN) $5,000 Sign on BONUS Registered Nurse (RN) Tired of the same old nursing home routine? We are taking a very fresh approach to skilled nursing. We offer frequent employee recogni
Internship Program in Sales Department
Are you ready to join a multinational company and a dynamic team for great achievements? Do you like unique challenges and experiences with well-known sweet star LION, local classics like TORCHYN and
Oracle Cloud SCM Manager
Today's chief financial officers (CFOs) and financial executives are being asked to improve business performance and shareholder value, along with operational effectiveness and efficiency. Deloitte O
Copyright 2023-2025 - www.zdrecruit.com All Rights Reserved