Here at Appian, our core values of Respect, Work to Impact, Ambition, and Constructive Dissent & Resolution define who we are. In short, this means we constantly seek to understand the best for our customers, we go beyond completion in our work, we strive for excellence with intensity, and we embrace candid communication. These values guide our actions and shape our culture every day. When you join Appian, you'll be part of a passionate team that's dedicated to accomplishing hard things.

　　The Business Applications team builds custom Appian applications for our enterprise. The team collaborates extensively with stakeholders across the business and is responsible for delivering applications that simplify operations. From data analysis, to stakeholder management, to creative problem solving, our application developers combine their skills and leverage Appian's technology to tackle challenging business problems across the enterprise.

　　We are looking for a Manager of Business Applications with demonstrated leadership skills, knowledge of the Appian platform and related technologies, strong analytical skills, superb customer management skills and demonstrated ability to collaborate effectively across departments. As the Manager of Business Applications, your primary responsibility will be to lead and manage Appian projects and programs that span multiple development teams. You will partner with our product management functions to ensure your development teams prioritize the highest value work first. You will manage resource allocation to ensure our customers achieve value through successful project delivery. You will help identify and implement process improvements and will develop and scale a team that delivers world-class Appian applications.

　　 Responsibilities:

　　 People Foster a positive team environment focused on advanced technical knowledge, effective collaboration, and positive customer outcomes.

　　Manage, develop and mentor application developers and coach them on best practices for agile Appian delivery.

　　Provide ongoing professional development and career counseling to team members. Ensure that team members receive timely performance feedback. Create learning plans for team members based on department needs and their unique professional development interests.

　　Ensure team members are recognized for their contributions to customer and team success.

　　Advocate for your team's needs with senior department leadership.

　　Collaborate with adjacent teams on improving processes and prioritizing incidents your developers should focus on.

　　Manage communications on escalated incidents related to your applications with stakeholders.

　　Assist with adding top talent to our team by participating in recruiting events and conducting candidate interviews.

　　Ensure knowledge is distributed adequately on your team to reduce the risk of bottlenecks or employee departures.

　　Perform HR management tasks for team members including talent snapshots, promotion nominations, expense and time-off approvals, etc.

　　 Process & Technology Establish technical guidance and delivery practices and measure your team's adherence to them.

　　Deliver value to our customers through project success.

　　Work with Appian stakeholders and our product management function to define business processes. Participate in visioning sessions with stakeholders and developers to translate business requirements into product features. Present technical and business aspects of proposed solutions to VP and C-level audiences. Assist product managers in identifying other business process opportunities that could be targeted with Appian's software.

　　Manage risk and schedule during the project lifecycle, including escalating all critical issues and blockers.

　　Partner with our product management functions to establish a roadmap and to set general direction (e.g. project and major features) for your development teams.

　　Monitor teams' delivery progress and create visibility towards deliverables.

　　Identify macro trends in customer issues and internal application supportability/documentation/training deficiencies. Communicate these, with proposals for improvement, to Business Technology leadership and key stakeholders on a quarterly basis.

　　Research, develop, and implement (through your team) new tools to speed up and simplify application development.

　　Ensure all documentation, training, and tooling your team develops and maintains is up to date, easily accessible and globally reusable.

　　 Requirements: B.S./B.A. in Engineering, Computer Science, Information Systems, Mathematics or related field/degree

　　5+ years of experience in an agile delivery environment with at least 3 years of experience leading an Appian delivery team

　　Demonstrated subject matter expertise with the Appian platform and related technologies (e.g. Appian Lead Developer certification)

　　Proven ability to coach and mentor technical staff

　　Excellent problem solving skills and talent for identifying creative solutions

　　Exceptional communication and customer management skills (verbal/written)

　　 Preferred: Certifications: Certified ScrumMaster, PMP

　　Tools and Resource Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires. Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities. Community: We'll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led . These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company. About Appian

　　Appian is a software company that automates business processes. The Appian AI-Powered Process Platform includes everything you need to design, automate, and optimize even the most complex processes, from start to finish. The world's most innovative organizations trust Appian to improve their workflows, unify data, and optimize operations-resulting in better growth and superior customer experiences. For more information, visit . [Nasdaq: APPN]

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　　Appian Corporation is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, genetic information, or any other characteristic protected by law. Further, Appian will not discriminate against applicants for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-worker, . Appian provides reasonable accommodations to applicants and employees in accordance with all applicable laws .

　　If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.