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Manager, Account Management, MSR JP
Manager, Account Management, MSR JP-April 2024
Shenzhen
Apr 4, 2025
ABOUT AMAZON
Our mission is to be the world’s most customer-centric company.
10,000+ employees
Technology
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About Manager, Account Management, MSR JP

  Description

  Amazon provides enterprises the opportunity to sell their goods on the Amazon platform. Worldwide, Millions of Sellers use this platform. Amazon is developing the infrastructure and systems aggressively to support this growth around the world. Multi-functional and efficient systems can support merchants to self-service-register as Amazon Sellers cross Amazon's global marketplace, and Sellers can succeed under support from our expertise.

  Amazon is looking for a smart and ambitious team Manager to join its China team based in Shenzhen, managing team of Seller Consultants to support CN Sellers growth and success on Amazon’s global Marketplace.

  The objective of the Seller Consultant team is to deliver business growth and maximize revenue generation by providing Amazon service to Sellers including launching Sellers and driving features that help Sellers be successful on Amazon's global third-party marketplace. You will analyze data including but not limited to Seller performance, anecdotes to identify opportunities to help Seller’s success. You also work closely with internal teams (marketing, PMO, global product teams, multiple marketplace stakeholders) to remove Seller friction and achieve growth opportunities.

  Your superior communication, organizational and technical skills will enable you to operate in a fast-moving and sometimes ambiguous environment, where you will have the autonomy to take full control and responsibility for achieving our business objectives. This role provides many opportunities to develop original ideas, approaches, and solutions in a competitive and fast-moving environment.

  Key job responsibilities

  leading a team of Seller Consultants to help Chinese Seller be successful in Amazon's Marketplaces

  Identify strategies and tactics to attract as well as Support Sellers to be successful on Amazon’s marketplaces

  Responsible for regular business reviews as well as key planning milestones of those marketplaces

  Review and monitor Seller performance, provide consulting for Seller to grow their business

  Engage with both China and international stakeholders to ensure smooth collaboration between all stakeholders on regular bases

  Work with product and program team to drive marketplace feature growth through providing Seller voices and insight through daily consultant’s work

  We are open to hiring candidates to work out of one of the following locations:

  Shenzhen, 44, CHN

  Basic Qualifications

  Bachelor degree

  10+ years’ relevant experience in retail or account management, with a proven track record of managing high performing teams and projects.

  3+ years People management experience

  Experience in working in international environment

  Ability to think strategically and creatively while executing methodically with high attention to detail, operational excellence and ability to multi-task

  Demonstrated ability to work in a cross-functional and international environment, to lead by influence and earn trust at all levels

  Proven ability to deal with ambiguities and manage multiple, competing priorities simultaneously, as well as stakeholder expectations

  Relentlessly high standards and an eagle eye for detail

  Fluent inEnglish communication both verbally and in writing

  Being self-motivated

  Genuine and intense customer focus

  Desire to work in a fast-paced, challenging environment Fun to work!

  Preferred Qualifications

  Master degree

  PMP

  Cross Boarder eCommerce experience

  Tech/internet product background

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