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Manager, Account Management - ES/IT
Manager, Account Management - ES/IT-November 2024
Madrid
Nov 26, 2024
About Manager, Account Management - ES/IT

  Netflix is the world's leading streaming entertainment service with over 247 million paid memberships in over 190 countries. Our mission is to entertain the world and we are constantly innovating to bring the best stories from around the world to our members. With the incredible launch of our ad supported model, we are now working toward providing more choices for consumers and a premium brand experience for advertisers.

  Netflix is seeking a Manager of Account Management who will be responsible for leading a team of Account Managers who function as a strategic partner to sales leading pre-to-post sale campaign execution. The ideal candidate will be responsible for partnering with their aligned Sales Directors on all pitch-to-pay processes and workflows to maximize revenue and ensuring our clients have exceptional experiences with Netflix. The Account Management team partners with many cross-functional teams including Sales, Ad Ops, Product, Research, Marketing, etc. on all aspects of the campaign lifecycle. This role will work closely with Sales and Account Management leadership to identify efficient workstreams and establish strong relationships internally and externally with key Advertisers and Agencies.

  Key Responsibilities:

  Lead and manage a team of Account Managers responsible for pre-to-post sale campaign execution in partnership with Agency Sales Partners

  Partner with aligned Sales Director(s) to develop and execute sales strategies and packaging to meet revenue targets and drive business growth

  Develop, document and rollout new processes and workflows that create efficiencies for day-to-day Account Management responsibilities

  Partner with cross-functional teams including Ad Ops, Product, Research, Ads Marketing, etc. on key projects & initiatives as we build and scale our Advertising Business

  Provide regular updates to sales counterparts on client feedback, campaign performance, optimization recommendations, booking trends, etc.

  Develop training and education strategies for Account Management including onboarding and ongoing learning & development

  Work closely with FP&A on ensuring accurate revenue forecasting, reporting, upfront tracking, etc.

  Ability to navigate client and campaign escalations and drive long-term solutions to proactively address future concerns

  Analyze sales data to measure performance and identify areas for improvement

  Establish and maintain relationships with key clients and media agencies

  We’re Looking for:

  7+ years of experience in Account Management and Sales Planning functions in the digital media industry, with a focus on video advertising

  Strong leadership and team management skills with a proven track record of managing direct reports

  Excellent understanding of Sales Operations and pitch-to-pay systems and workflows

  Deep knowledge of digital media sales, including Direct IO, Programmatic Advertising and CTV

  Excellent communication and presentation skills

  Strong analytical and strategic thinking abilities with the ability to make data digestible for cross-functional stakeholders

  Familiarity with industry tools and software, including ad servers, DSPs, and CRM systems

  Deep understanding of Advertising Measurement vendors

  Written & spoken proficiency in English & Spanish (Italian is a plus)

  If you have a passion for entertainment and a desire to work in a fast-paced, innovative environment, we would love to hear from you. Come join us and help us entertain the world!

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