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Managed Services Salesforce Technical Delivery Lead
Managed Services Salesforce Technical Delivery Lead-November 2024
Flexible / Remote
Nov 14, 2024
ABOUT PWC
PwC is a multinational firm that provides professional services, including audit and assurance, tax, and consulting, covering more than a dozen industries.
10,000+ employees
Consulting
VIEW COMPANY PROFILE >>
About Managed Services Salesforce Technical Delivery Lead

  A career in our Managed Services team will provide you an opportunity to collaborate with a wide array of teams to help our clients implement and operate new capabilities, achieve operational efficiencies, and harness the power of technology. Our Application Evolution Services team will provide you with the opportunity to help organizations harness the power of their enterprise applications by optimizing the technology while driving transformation and innovation to increase business performance. We assist our clients in capitalizing on technology improvements, implementing new capabilities, and achieving operational efficiencies by managing and maintaining their application ecosystems. We help our clients maximize the value of their Salesforce investment by managing the support and continuous transformation of their solutions in areas such as sales, service, marketing and customer relationship management.

  To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

  As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

  Develop new skills outside of comfort zone.Act to resolve issues which prevent the team working effectively.Coach others, recognise their strengths, and encourage them to take ownership of their personal development.Analyse complex ideas or proposals and build a range of meaningful recommendations.Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.Address sub-standard work or work that does not meet firm's/client's expectations.Use data and insights to inform conclusions and support decision-making.Develop a point of view on key global trends, and how they impact clients.Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.Simplify complex messages, highlighting and summarising key points.Uphold the firm's code of ethics and business conduct.

  Job Requirements and Preferences:

  Basic Qualifications:

  Minimum Degree Required:

  Bachelor Degree

  Minimum Years of Experience:

  5 year(s)

  Preferred Qualifications:

  Preferred Fields of Study:

  Computer and Information Science, Management Information Systems

  Additional Educational Preferences:

  Other Business Technology fields of study may be considered.

  Certification(s) Preferred:

  Salesforce.com certifications: Certified Administrator, Certified Developer, or Certified Sales/Service Consultant

  Preferred Knowledge/Skills:

  Demonstrates proven extensive knowledge and success as a team leader by:

  Supervising teams to create an atmosphere of trust and seeking diverse views to encourage improvement and innovation;Answering questions and providing direction to less-experienced staff; and,Coaching staff including providing timely meaningful written and verbal feedback.

  Demonstrates proven success and extensive abilities to learn and perform in functional and technical capacities in the following areas:

  Leading and/or facilitating teams to develop client proposals, leveraging extensive business development and relationship management know-how;Developing and sustaining deep client relationships using networking, negotiation and persuasion skills to identify and sell potential new service opportunities;Preparing and presenting comprehensive written and verbal materials;Defining resource requirements, project workflow, budgets, billing and collection;Writing, communicating, facilitating, and presenting cogently to and/or for all levels of industry audiences, clients and internal staff and management;Software configuration, Mobile solutions, Apex coding, or Visualforce coding experience in Salesforce.com and/or Veeva;Demonstrating experience with system application implementations, software configurations, or other related coding in the following technological product suites; Salesforce.com, SAP, Oracle, Marketo and related cloud and/or on premise ERP business applications;Utilizing third-party integrations and functionality and understanding the impact of these integrations;Utilizating PC applications (i.e. Microsoft Word, Excel, PowerPoint and Project) and business levels of fluency in multiple languages to write, communicate, facilitate, and present cogently, emphasizing the ability to capture effectively clients' needs and understand their systems enough to be able to translate those needs in to system functionality; and,Producing deliverables within a diverse, fast paced environment, collaborating effectively across global teams and juggling multiple projects and initiatives simultaneously.

  Learn more about how we work: https://pwc.to/how-we-work

  PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.

  All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

  For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.

  Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines

  For positions in California, Colorado, Hawaii, Nevada, New York State, or Washington State, or for opportunities that will report to a supervisor, office or other work site in New York State, please visit the following link for pay range information: https://pwc.to/payrange-v1-mgdsrvcsmanager

  #LI-Remote

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