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LP Customer Service Associate II
LP Customer Service Associate II-September 2024
Albuquerque
Sep 20, 2024
ABOUT THE TJX COMPANIES, INC.
At TJX, our mission is to deliver great value to our customers every day.
10,000+ employees
Retail
VIEW COMPANY PROFILE >>
About LP Customer Service Associate II

  Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always encouraging. Each shift is a new opportunity to Discover Different.

  Posting Notes: TJ Maxx Store 0307 || 5001 Montgomery Blvd NE A23 || Albuquerque || NM || 87109

  The Customer Service Associate (Tactical Uniform) is a uniformed CSA who focuses exclusively on providing excellent customer engagement at the front of the store. The CSA (Tactical Uniform) uses a Company-issued Body Worn Camera to record specific events involving critical incidents for legal, safety, and training purposes.

  Roles and Responsibilities of CSA (Tactical Uniform):Maintains a proper and professional stance in the designated area at the front of the store.Wears the Company-issued CSA Tactical Uniform consisting of a tactical vest and black shirt.The CSA provides their own black pants and black shoes.Makes verbal contact with any customers within 10 feet of them within 10 seconds using a welcoming tone of voice.Directs customers to areas of the store they may ask about.Notifies an Associate and/or Manager via a Company-issued radio when a customer has a question or concern.Properly responds to Merchandise Protection Pedestal Activation.Adheres to proper use of the Body Worn Camera as outlined in policy and procedure.Documents required incidents in case management.

  A Few More Reasons to Love TJX.

  Competitive CompensationWeekly PaychecksAssociate DiscountCareer development opportunitiesTAAP - TJX Associate Assistance ProgramsBe a part of an inclusive teamFlexible work schedules

  Benefit programs and eligibility terms vary across our global locations. We encourage you to apply to learn more about how our benefits can make a difference for you.

  Actual starting pay is determined by several factors, including relevant skills, qualifications, and experience. Pay rate offered may be higher than posted range, depending on experience.

  BENEFITS

  Benefits offered to all Associates include: Associate discount; Employee Assistance Program (EAP); smoking cessation support; paid sick time; bereavement leave; childcare discounts; pet insurance; credit union; cell phone discounts; and referral bonuses. In addition, Associates who meet certain service or hours requirements are eligible for the following benefits: 401(k); medical; dental; vision; health savings account; health care flexible spending account; life insurance; short- and long-term disability coverage; AD&D; paid parental leave; paid holidays/vacation time/personal days; group auto/home/renters insurance discounts; scholarship program; and adoption assistance. Management Associates are also eligible to participate in an annual incentive program.

  At TJ Maxx there's so much potential to discover something new. A new day means new merchandise, and a fresh chance to reinvent retail. Discover Different means that we want you to bring your whole self and your sense of style to work with you every day - just as Associates do throughout the entire TJX family, which includes Marshalls, HomeGoods, Sierra, and Homesense.

  Discover Different also means we embrace each other's differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

  Posting Notes: TJ Maxx Store 0307 || 5001 Montgomery Blvd NE A23 || Albuquerque || NM || 87109

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