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LP Customer Service Associate
LP Customer Service Associate-March 2024
Burlington
Mar 20, 2025
ABOUT THE TJX COMPANIES, INC.
At TJX, our mission is to deliver great value to our customers every day.
10,000+ employees
Retail
VIEW COMPANY PROFILE >>
About LP Customer Service Associate

  We are all explorers!

  Come explore the opportunities at Sierra Trading Post, where we strive to provide opportunities for growth, recognition and work-life balance. Sierra Trading Post is an off-price Internet retailer of brand name outdoor gear, family apparel and footwear, sporting goods and home fashions at incredible savings every single day. In addition to its nearly 20 years as an online retailer, Sierra Trading Post has plans to grow its store base. The only thing better than shopping at Sierra Trading Post is working here!

  You can also feel good knowing that Sierra Trading Post is part of The TJX Companies, Inc., a Fortune 100 company and the leading off-price retailer of apparel and home fashions in the U.S. and worldwide. In addition to Sierra Trading Post, TJX's retail chains include T.J. Maxx, Marshalls and HomeGoods, as well as tjmaxx.com in the U.S.; Winners, HomeSense and Marshalls in Canada; T.K. Maxx in the U.K., Ireland, Germany, Poland, Austria and the Netherlands, as well as HomeSense and tkmaxx.com in the U.K.; and Trade Secret in Australia. In 2016, TJX had over $33 billion in sales, more than 3,800 stores, and 235,000 Associates. As a retailer committed to growth, success is always in style at TJX!

  555 Shelburne St. Burlington VT 05401

  Opportunity: Contribute To The Growth Of Your Career.

  Supports a positive customer shopping experience and maintains a strong store partnership with store teams and Loss Prevention. Understands operational procedures and deters acts of dishonesty within established customer service guidelines.

  Provides timely, courteous and knowledgeable service to customersEngages customers, providing support and creating a positive shopping environmentProvides an effective deterrent to theft through customer engagement and a professional and knowledgeable presenceObserves accurate checkout procedures for customers and AssociatesCommunicates shrink-related concerns to Store Management and Loss PreventionMaintains an effective partnership with Store Management and Loss Prevention to accomplish work assignments and overall goals and objectives.Coordinates and completes shrink-related activities in partnership with Store ManagementSupports and participates in store shrink reduction goals and programsPromotes a culture of honesty and integrity; maintains confidentialityEncourages Associate use of shrink reduction resourcesPromotes safety awareness and supports maintenance of a risk-free environmentFollows through on commitments; accomplishes goals with minimum supervisionAdheres to all labor laws, policies, and proceduresPerforms other duties as assigned

  Who We Are Looking For: You!

  Excellent communication skills and good judgmentAbility to respond appropriately to changes in direction or unexpected situationsStandout colleague, working effectively with peers and supervisors to accomplish tasksAble to work a flexible schedule to support business needs0-2 years retail or security experience

  A Few More Reasons to Love TJX.

  Competitive CompensationWeekly PaychecksAssociate DiscountCareer development opportunitiesTAAP - TJX Associate Assistance ProgramsBe a part of an inclusive teamFlexible work schedules

  Benefit programs and eligibility terms vary across our global locations. We encourage you to apply to learn more about how our benefits can make a difference for you.

  What's In It For You?

  In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package.

  TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

  555 Shelburne St. Burlington VT 05401

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