Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

　　What you will be doing

　　Customer Audits: Preparation for co-hosting the audits and coordinating implementation of audit findings as requiredInternal process improvement: ensuring compliance with World Couriers' SOPs and with local regulations by assisting the offices to find the most efficient solutions to meet the requirementsCustomer complaints: Responsible for root cause analysis (CAPA) management process. From initiation, review, following up to the implementation of corrective actions and assessment of effectivenessQuality Questionnaires: timely and accurate completion of customer questionnairesQuality agreements/Service agreements: review and co-ordination of review by other departments, implementation of agreed terms as required.Vendor management: assisting in vendor assessment by coordinating completion of internal and external quality questionnaires, assisting vendor audits and ensuring the findings and documentation are timely actioned.Provide QA support to clients, colleagues and management: timely and accurately answering QA queries, frequent communications with local, regional and global management

　　We offer a hybrid work model that combines remote work with work on site.

　　#LI-Hybrid

　　What your background should look like

　　Broad operational background in World Courier processesBasic understanding of Quality Management processes (e.g. ISO 9001)Adequate GxP expertiseFluency in English

　　What Cencora offers

　　We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.

　　To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.

　　For details, visit https://www.virtualfairhub.com/amerisourcebergen

　　Schedule

　　Full time

　　Affiliated Companies

　　Affiliated Companies: World Courier (Sweden) AB

　　Equal Employment Opportunity

　　Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

　　The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

　　Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [email protected]. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned