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Learning & Development Analyst, Global Engagement
Learning & Development Analyst, Global Engagement-February 2024
Los Angeles
Feb 22, 2025
ABOUT TIKTOK
As the leading destination for short-form mobile video, TikTok’s mission is to inspire creativity and bring joy.
5,001 - 10,000 employees
Social Media, Technology
VIEW COMPANY PROFILE >>
About Learning & Development Analyst, Global Engagement

  Responsibilities

  TikTok

  TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

  Why Join Us:

  Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

  Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

  To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

  At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

  Join us.

  About the team:

  The Global Engagement team is committed to overseeing the entire learning journey of Global Business Solutions' employees, starting from new hire orientation and extending to leadership growth. They aim to design engaging learning experiences that drive business impact and work closely with business leaders and cross-functional partners to tailor learning strategies and provide exceptional educational opportunities.

  About the role:

  The Learning & Development Analyst (LXD) supports the team and XFN by measuring & analyzing the effectiveness of our learning initiatives.

  Responsibilities

  - Collect and analyze data from training programs and initiatives; compile reporting that informs recommendations for improvements or change.

  - Analyze and evaluate learner data to create a narrative around GBS employee learning experiences, including results measurement, impact, and ROI.

  - Act as a key contributor to programming audits, identifying trends, determining system improvements, and implementing change.

  - Routinely engage with key stakeholders to address issues surrounding training and update system configurations to remain aligned with company standards.

  - Keep business stakeholders informed through coordination with outside teams, HR Business Partners, as well as executives and orchestrate regular communications and reporting.

  - Act as the key contributor to cross-region global collaborations focused on improvements to our technical platforms and HR projects.

  Qualifications

  Requirements

  - Minimum 3 years of experience working in Learning and Development with strong project work in analytics.

  - Experience in developing training dashboards, recruitment scorecards, and/or people analytics programs.

  - Exceptional verbal and written communication skills (especially in the context of simplifying complex analyses into understandable/actionable insights).

  - Strong knowledge in Excel, Tableau, Power BI and other people analytics tools;

  - Experience consolidating, manipulating, and analyzing multiple/large data sets.

  - Basic programming knowledge including SQL. Familiarity with Python, JavaScript or similar is a plus.

  - Demonstrated Project Management experience for moderate to large scale projects.

  - Highly organized with proven business experience managing multiple complex projects.

  - Ability to successfully navigate a fast-paced, highly ambiguous start-up environment.

  - Highly collaborative spirit

  - A can-do, positive attitude and a strong desire to get things done.

  Nice to have

  - Proficiency in learning tools and platforms (e.g. LMS, LXP and authoring tools - Captivate, Elucidat, etc.)

  - Experience working with APIs

  - Basic web-development

  TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

  TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at [email protected]

  Job Information

  [For Pay Transparency] Compensation Description (annually)

  The base salary range for this position in the selected city is $76000 - $100000 annually.

  Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

  Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life. We offer the following benefits to eligible employees:

  We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care.

  Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.

  We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

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