Job Description

　　Learning and Development Specialist ? HR Service Center

　　Summary:

　　The Learning and Development Specialist assesses training and development needs for ~40 team member HR Service Center organization. The L&D Specialist will also design, develop, and oversee employee training programs. The L&D Specialist works under the direction and support of the HRSC Director in close partnership with HRSC Supervisors and Senior Managers.

　　Job Responsibilities

　　Manage new hire training and continuous learning programsConduct training needs assessment through analyzing quality assurance results, customer service surveys, team performance data, etc.Identify gaps in new hire, remedial, developmental, and skills training and develop training content as neededFacilitate trainings and attend team meetings to deliver refresher contentPartner with leadership to ensure training plans and content align with team and organizational goals Partner with COEs, Field HR, and internal leadership on process improvements, service enhancements, etc.; communicate and develop training for changes to process and servicesShadow HR Coordinators and Agents to provide one on one feedbackAll other duties as needed

　　Qualifications

　　2 years of experience in Training, Learning and Development, and/or Human Resources preferredBachelor?s degree preferredModerate to advanced skills in MS Office Suite required; experience with training software preferredExperience with training and coaching others requiredStrong verbal and written communication skillsStrong attention to detailWorks well in fast paced, continuously improving environment

　　About Aramark

　　Our Mission

　　Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

　　At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

　　About Aramark

　　The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.