Home
/
Customer Service
/
Lead Patient Access Services Representative
Lead Patient Access Services Representative-September 2024
Lake Success
Sep 23, 2024
ABOUT NORTHWELL HEALTH
At Northwell Health, our 80,000+ Health Raisers are raising the standard of care for all in the New York metro area.
10,000+ employees
Healthcare
VIEW COMPANY PROFILE >>
About Lead Patient Access Services Representative

  Job Description

  Team leads responsibilities include reviewing insurance benefits, validating authorizations, communicating authorization statuses with physician offices, and assisting with daily team needs/training. Below outlines a more detailed job description.

  Job Responsibility

  Communicates professionally and courteously with patients and physician offices while obtaining or clarifying insurance information and authorization requirements.

  Utilizes PAI system to complete complex elective procedural accounts.

  Contacts insurers to verify patients' insurance benefits, utilizes insurance websites and other means of electronic insurance verification (HDX) to obtain all information necessary for securing patient accounts. (Coordination of benefits, benefit coverage, limits, copay / deductible amounts, and authorization)

  Secures authorizations for admissions and procedures when necessary.

  Ensures high quality information is always recorded in systems.

  Works on problems of diverse scope and complexity ranging from moderate to substantial.

  Coordinates and provides input into work schedules; monitors adherence to schedules and reports absences.

  Makes decisions regarding daily priorities for a workgroup/function; provides guidance to and/or assists team members on non-routine or escalated issues

  Regularly models/mentors and trains team members on technical skills

  Provides work guidance, including checking and assigning work, to ensure accurate and timely completion of tasks

  Identifying training needs for staff and update action plan.

  Attend Meetings - Rounding, Forums, and Huddles/ Management meetings.

  Creating a supportive trusting working relationship with management team and staff members

  Reinforce a culture of care within the team

  Being pro - active to support the needs of the department.

  Assist Leadership Team with Daily Reports and Quality Reviews

  Partner and collaborate with Management to assist in our day-to-day duties conveying staff's questions, arranging work assignments, delegating task, website administrator, they are also responsible to completer 35-45 cases daily for scheduled procedures.

  Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.

  Job Qualification

  Associate's Degree required, or equivalent combination of education and related experience.

  5-7 years of relevant experience, required.

  *Additional Salary Detail

  The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
IT Client Service Owner
Our story At Alight, we believe a company's success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to Be A
Customer Service Representative-Remote
TransUnion's Job Applicant Privacy Notice What We'll Bring: We are looking for a Customer Service Support Representative to join our successful Client Services Sales team. This position will be respo
Customer Business Director
Date Posted: 2023-07-02 Country: Japan Location: JPN13111: RII Tokyo Japan, 1-11-44, Akasaka, Minato-ku M/S 12 Floor, Tokyo, 107-0052, Japan Position Role Type: Unspecified Customer Business Director
Senior Technical Support Engineer
#LI-FR2 We are Datadog's in-house product experts. The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and su
Service Administrator
Service Administrator Description We are looking for a talented Service Administrator to join our team specializing in Service for our Sales and Service department at our branch in Tampa, FL. In this
International Client Service Associate
Overview Do you want a career with a firm that's changing the industry? As an International Client Services Associate, you'll become part of our bustling International Private Client Group and focus
Teller PT
Employment Type: Part-Time, On-site #LI-ONSITE This Teller position starts at $15.60 per hour with an uncapped incentive opportunity based off individual performance. We also offer the following bene
Client Solutions Manager, Apps & Gaming (Türkiye)
The Client Solutions Manager for Meta's Global Business Group team partners with our most strategic clients to make sure they are successful with Meta. This is an outstanding opportunity to be at the
Microsoft Dynamics 365 Customer Engagement, Manager
A career in our Microsoft Dynamics team will provide the opportunity to help our clients transform their technology landscape across Front, Back and Mid-Office functions leveraging Microsoft Dynamics
Call Center Representative
About Accolade Accolade (Nasdaq: ACCD) provides millions of people and their families with an exceptional healthcare experience that is personal, data driven and value based to help every person live
Copyright 2023-2024 - www.zdrecruit.com All Rights Reserved