Lead Field Technician/Foreman
Location: Houston, TX, Ocala, FL, Indianapolis, IN, Allentown, PA
Travel: 75% regionally
Why WWT?
Fueled by creativity and ideation, World Wide Technology strives to accelerate our growth and nurture future innovation. From our world class culture, to our generous benefits, to developing cutting edge technology solutions, WWT constantly works towards its mission of creating a profitable growth company that is a great place to work. We encourage our employees to embrace collaboration, get creative and think outside the box when it comes to delivering some of the most advanced technology solutions for our customers.
At a glance, WWT was founded in 1990 in St. Louis, Missouri. We employ over 9,000 individuals and closed nearly $17 Billion in revenue. We have an inclusive culture and believe our core values are the key to company and employee success. WWT is proud to announce that it has been named on the FORTUNE "100 Best Places to Work For®" list for the 12th consecutive year!
Want to work with highly motivated individuals that come together to form high performance team? Come join WWT today!
What will you be doing?
Lead Regional Field Technician reporting into our branch services practice capable of performing onsite smart hands capabilities on behalf of WWT at various customer locations and oversee the work for partner resources and subcontractors.
Responsibilities:
Perform as the onsite lead & liaison for partner resources and subcontractorsAnalyze, interpret, and ensure you have all the documentation needed to stage the devices according to customer specificationPerform DoA/green light testingIntegrate various components based on the provided slotting matrix/cabling diagramsOS UpgradesConsole Management access to enable remote engineering Cabling installation included but not limited to: pulling cable, securing cable, splicing cable, running conduit, etc.Physical device placement including unboxing, racking, mounting network equipment
Qualifications:
Ability to adapt, make decisions and collaborate is very importantKnowledge of network cabling, optic typesKnowledge of infrastructure technologiesKnowledge of major Command Line Protocols (Cisco IOS, JunOS, etc) and common Networking ProtocolsKnowledge of updating the OS for Cisco, Juniper and other networking gear.Some experience in network implementations and supportFamiliar with network heat maps and software inclusive of Ekahau Related degree in computer science or electrical engineering or equivalent experienceBICSI Installer or equivalent knowledgeCCENT or equivalent knowledgeNetwork + or equivalent knowledgeA+ or equivalentDatacenter experienceA minimum of 3 years' progressive experience in a related fieldSome experience in network implementations and supportExperience communicating with peers or customers during problem resolution and operating efficiently under pressure.Experience with small or medium to large, complex project scopes and ambiguous details within work environmentAbility to prioritize and use time management practicesAbility to prioritize tasks based on fluctuating needsAbility to use judgement and analytical skillsUp to 75% travel regionally
The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program
Diversity, Equity, and Inclusion is more than a commitment at WWT -- it is the foundation of what we do. Through diverse networks and pipelines, we have a clear vision: to create a Great Place to Work for All. We believe inclusion includes U. Be who U are at WWT!
Equal Opportunity Employer Minorities/Women/Veterans/Individuals with Disabilities