Overview
The main purpose of this role is to govern and support the
implementation and deployment of the Order to Cash - Direct
Store Delivery (DSD) Processes of the PepsiCo Global
template (PGT) built on SAP S/4 HANA.
This role will be primarily responsible for OTC- DSD
processes for Pre-sales, Pre-Order and Van sales including
Route Preparation, Route Execution and Route Settlement
along with integration with third party Handheld systems. The
role also requires close integration with other teams in areas
like OTC Order Management, Logistics including SAP
Transportation Management (TM), Make to Deploy (MTD)
Accounts Receivable (A/R) and Record To Report (RTR)
teams.
Objectives are to ensure the governance & deployment of the
global template supporting the execution of business
processes related to SAP OTC - Direct Store Delivery (DSD)
across multiple businesses across the globe. This role will
adopt and adhere to Agile principles for all deployment
projects.
Additionally, in close partnership with Solution Design Owner
(SDO), Global Process Owner and Leads (GPOs & GPLs),
the SDL will ensure the value stream is building the Direct
Store Delivery (DSD) solution that drives harmonized data
and processes across PepsiCo and will accelerate
deployments. This role will adopt and adhere to Agile
principles for the Global Template project. SDL will be a key
global solution governance member of the PGT Design
Authority (DA) for OTC - Direct Store Delivery (DSD) related
processes.
The PGT program will design, deploy, and govern a multiyear transformation strategy to implement harmonized and
simplified business processes and data enabled by an
integrated enterprise resource planning (ERP) system
utilizing SAP S/4 HANA Business Suite, financial planning
and analysis using SAP SAC Planning, global data
maintenance using SAP Master Data Governance, integrated
supply chain planning using SAP Integrated Business
Planning, trade promotions management using SAP C/4
Trade and Customer Business Planning along with core S/4
HANA capabilities, and global analytics using SAP Enterprise
HANA and SAP Analytics Cloud (SAC).
Responsibilities
Accountabilities Following are the responsibilities for this role - OTC SDL for SAP Direct Store delivery (DSD) as part of OTC value stream: • Primary accountability is to partner with the OTC Direct Store Delivery Value Stream leads to design, support, and govern the process & solution for deployments of the PGT • Support decision-making for functional and technical topics across multiple deployments for process & solution • Ensure the PGT solution integrity globally by closely monitoring solution configuration for deployments is within PGT guidelines (design decisions, data definitions, process definition documents, and configuration rationale documents) • Support value stream data definition, modeling, and integration efforts to deploy the value streams • Actively engage and educate business process owners and SMEs on functional and data design solutions and changes • Ensure re-use and lift & shift of PGT capabilities across sectors • Onboard, train, and stand-up the expanded Global Solution Design Team globally and in the IT Hubs • Coach and collaborate with onshore and offshore/factory scrum teams to ensure configuration requests are implemented within guardrails with high quality • Adopt and adhere to Agile principles and values.
Accountable to ensure project status for value streams reporting is transparent and aligned with program office • Work closely with other IT vertical leads in competency building and assume complete responsibility & ownership for delivery excellence
Qualifications
Years of Experience:
Bachelor's degree or equivalent required
• 5 to 7 years of experience configuring, deploying and managing Order to Cash processes .Any exposure on SAP Direct Store Delivery (DSD) processes would be highly preferred.
• Hands-on experience with functional and solution knowledge in end-to-end Order to Cash E2E cycle with good knowledge about key integration points with SAP MM and SAP FI.
• Any experience in SAP DSD module or work experience with consumer goods companies will be a plus.
• At least one implementation experience in SAP ECC or S/4 Hana in OTC area is required.
• Candidates should have a view of all the WRICEF objects especially Interfaces ( IDOCS ) and understand the basic technical objects like BADi , BAPI and user exits.
• Demonstrated ability to effectively communicate with all levels of the organization
• Proficient in written & spoken English
• Ability to work flexible hours based on varying business requirements
• Knowledge and experience in the following tools, disciplines and processes are nice to have: SAP SolMan, Azure, ALM, ARIS and MS Project
• Solves highly complex problems within the work team, and with cross functional teams
• Strong influencing, facilitating, and consulting skills in working with stakeholders at all levels in the organization and across departments
• Ability to quickly adapt to changes in timelines and sequences
• Adaptability and flexibility including ability to manage deadline pressure, ambiguity and change • Consulting background a plus
Mandatory Tech Skills:
Strong Technical Knowledge for implementation of below
processes in SAP DSD area -
• Pre-Sales Route Preparation, Execution & Settlement
• Pre-Sales Delivery Route Preparation, Execution &
Settlement
• Pre-Order Route Preparation, Execution & Settlement
• Van Sales Route Preparation, Execution & Settlement
• Technical knowledge and experience in Handheld Integration
scenarios related to DSD processes
• Expertise in writing functional specifications for complex
enhancements in DSD area and working with development
team to develop and test these enhancements
• Knowledge and/or experience in new SAP SDD capabilities
would be an added advantage
Mandatory Non Tech Skills:
Demonstrated ability to effectively communicate with all levels
of the organization
Solves highly complex problems within the work team, and with
cross functional teams
Strong influencing, facilitating, and consulting skills in working
with stakeholders at all levels in the organization and across
departments
Ability to quickly adapt to changes in timelines and sequences
Adaptability and flexibility including ability to manage deadline
pressure, ambiguity and change
o Develop new technology skills, business knowledge, and
customer service capability through training,
experimentation, and self-study
o Lead a global solution design and governance team
across multiple deployments simultaneously
o Develop and ramp-up a global solution design and
governance team
o Effectively communicate with all levels of the organization
o Translate complex technical topics / issue to nontechnical partners / stakeholders
• Provides outstanding customer service with direct and
indirect customers
• Ability to work flexible hours based on varying business
requirements