About this role: Wells Fargo is seeking a Lead Control Management Officer to join the Quality Assurance function in the Control Management Policy Liaison Office. You will be an individual contributor in the Central Control Policy Management office, with responsibility for performing Quality Assurance reviews of specific elements of the Policy Management program. This role will be expected to execute on consistent and repeatable processes which includes developing quality review scripts in alignment to the procedures and standards of the process being reviewed, effectively managing the pipeline of the work, executing and documenting high-quality testing (to include employing a sampling strategy), reporting on the findings, effectively communicating with and address questions from the impacted Control Management Policy Team members.
In this role, you will:Perform quality assurance reviews of Control Management Policy Liaison workReview detailed front line procedures aligned to Enterprise policies for all business groups and enterprise functionsReview the quality of the documentation related to Policy Liaison workReport findings, themes and trends and make recommendations to the impacted partiesReceive direction from leaders and exercise independent judgment while developing the knowledge to understand policies, procedures and program requirementsMake decisions and resolve findings to meet quality standardsInterpret policies, procedures, and program requirementsCollaborate and consult with peers, colleagues and managers to resolve concerns and achieve goalsRequired Qualifications, US:5+ years of Risk Management or Control Management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, educationDesired Qualifications:Audit, testing or EBCE experiencePolicy and procedure management experience preferredExceptional analytical skills with high attention to detail and accuracyProven ability to self-manage tasks and deliver results within established timelinesAbility to work and influence successfully within a matrixed environmentExcellent, clear and concise written and oral communication skillsDemonstrated quality assurance experience and/or testing experience within Audit, Quality Assurance, Enterprise Independent Testing, or Control TestingKnowledge and understanding of how policies and procedures are related and experience reading and understanding these documentsJob Expectations:Ability to travel up to 5% of the timeThis position offers a hybrid work schedule. Must be willing to work onsite three days a week at one of the locations listed below. Relocation assistance is not providedOffice Locations:Charlotte, NCRaleigh, NCPhoenix, AZTempe, AZChandler, AZMinneapolis, MNDes Moines, IAWest Des Moines, IAAtlanta, GASan Antonio, TXPosting End Date:
5 Jan 2024
*Job posting may come down early due to volume of applicants.
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Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
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