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Lead, Billing & Collections
Lead, Billing & Collections-September 2024
London
Sep 21, 2024
ABOUT PITCHBOOK DATA
We are the leading resource for comprehensive data, research and insights spanning the global capital markets. Our dynamic suite of products within the PitchBook Platform are designed to help you win.
1,001 - 5,000 employees
Financial Services, Technology
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About Lead, Billing & Collections

  At PitchBook, we are always looking forward. We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone. We’re deeply collaborative and thrive on the excitement, energy, and fun that reverberates throughout the company. 

  Our extensive learning programs and mentorship opportunities help us create a culture of curiosity that pushes us to always find new solutions and better ways of doing things. The combination of a rapidly evolving industry and our high ambitions means there’s going to be some ambiguity along the way, but we excel when we challenge ourselves. We’re willing to take risks, fail fast, and do it all over again in the pursuit of excellence.

  If you have a good attitude and are willing to roll up your sleeves to get things done, PitchBook is the place for you. 

   

  About the Role:

  At PitchBook, employees are our customers, and customers are king! The Finance team handles everything "money" at PitchBook including accounting, quote-to-cash, payroll, compliance, and budgeting for our fast-paced and growing company. The team supports the growth of PitchBook by providing actionable insights on the company’s financial health, all while working with a fun and energetic team!

  We are seeking a highly motivated and experienced Lead of Billing and Accounts Receivable to join our Finance Team. The Lead of Billing and Accounts Receivable will be responsible for ensuring accurate and timely billing and collections for our recurring revenue model, working collaboratively with offshore teams, and providing mentorship to the billing and collections team. The ideal candidate will have experience in subscription billing and collections, project management skills, data-driven decision-making abilities, and a customer-centric approach to billing and collections. 

   

  Primary Job Responsibilities:

  Ensure timely and accurate billing and collections for our recurring revenue model, with a focus on accuracy and monthly reporting of KPIs  Collaborate with cross-functional teams, including Sales, Customer Success, and Finance, to resolve billing and collections issues and optimize processes  Monitor and report on key billing and collections metrics, using data to drive decision-making and process improvements  Provide mentorship to billing and collections team members, supporting their professional development and growth  Work with offshore teams to ensure consistent processes and practices across regions  Conduct regular audits of billing and collections processes and documentation to ensure compliance with internal controls and external regulations  Manage special projects related to billing and collections, including system upgrades and process improvements  Work closely with the finance team to ensure accurate financial reporting and forecasting  In addition to lead responsibilities, daily transactional business as usual work is required Support the vision and values of the company through role modelling and encouraging desired behaviours Participate in various company initiatives and projects as requested  

  Skills and Qualifications:

  Bachelor's degree in Accounting, Finance, or related field required  5+ years of experience in billing and accounts receivable collections, with experience in a lead or mentorship role preferred  Excellent communication and interpersonal skills with the ability to build relationships with internal and external stakeholders  Customer-centric approach to billing and collections with a focus on delivering exceptional customer service  Experience with Salesforce and Oracle enterprise resource planning preferred  Ability to work in a fast-paced environment, managing competing priorities and deadlines  Strong analytical and problem-solving skills, with a data-driven approach to decision-making  Ability to work independently, under tight deadlines, and in an ever changing/dynamic environment  Proficiency with Microsoft Office suite including in-depth knowledge of Outlook, Word, and Excel and the ability to pick up new systems and software easily   

  Benefits at PitchBook:

  Physical Health            

  Private medical insurance Dental scheme Additional medical wellness incentives  Life cover  

  Emotional Health 

  Paid sabbatical program after four years Paid parental leave  Education subsidies Robust training programs on industry and soft skills  Minimum 25 days annual leave and volunteer days  

  Social Health 

  Employee resource groups Company-wide events Employee referral bonus program   Quarterly team building events  

  Financial Health 

  8% Pension contribution Income protection Shared ownership employee stock program  Transportation stipend  

  *Please be aware the above PitchBook benefit and perk offerings are subject to corresponding plan and policy documents and may change during the course of your employment.

   

  Working Conditions:

  The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events.

   

  Life At PB:

  We are consistently recognized as a Best Place to Work and our culture is at the heart of our success. It’s our fundamental belief that people do and create great things and that people are the cornerstone of prosperity. We believe that proactively seeking out different points of view, listening to others, learning, and reflecting on what we’ve heard creates a sense of belonging within PitchBook and strengthens the PitchBook community.

   

  We are excited to get to know you and your background. Concerned that you might not meet every requirement? We encourage you to still apply as you might be the right candidate for the role or other roles at PitchBook.

   

  #LI-BA1

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