Description

　　JD for L&D- PA:

　　Introduction

　　Amazon is seeking bright, motivated and hardworking individuals to fill Warehouse L&D PA Position at our FC (fulfillment center). The ideal candidate possesses a strong work ethics, attention to detail, the ability to meet deadlines, and a commitment to customer service as it relates to product fulfillment. FC L&D PA may also be required to pick customer orders on all levels of a multi-level mezzanine, pack and ship customer orders and troubleshoot problems to resolution. FC L&D PA are expected to understand all aspects of production, adhere to strict safety, quality and production standards, and be willing to work in multiple shifts. The position also required a strong will on the part of the candidate to fit into any role that needs to perform in the fulfillment center not limited to picking an order, stowing a cart and loading or unloading of material. The job is demanding, and filled with learning and fun, as we aim to provide the best services to our customers at all times.

　　Requirements of the Position

　　Each employee must be able to perform all of the job duties and physical requirements in the work environment as described below on a regular basis with or without reasonable accommodation in order to meet the requirements of the job as a FC L&D PA:

　　Job Title: Process Associate (PA)- L&D

　　Location: Bangalore

　　Summary:

　　Amazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a process associates who mentor/guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety & quality in mind.

　　Process Assistant Best Behavior

　　Be able to listen to the associates and support the manager

　　Be quick at responding and closing on action points

　　Lead by example, doing what we say and act how we say

　　Must be approachable, be able to interact with employees, gather feedback on how we can be better, and contribute towards employees growth

　　Must exhibit the best behavior while at work

　　Always be up to date with the latest techniques, tools, and processes

　　Be right, honest, and be willing to accept if there's a miss

　　Be willing to push their limits and accept responsibilities as the business requires

　　Job Role and Responsibilities

　　Employee Development

　　Help and assist the Learning Manager & Trainer to foster the development and growth of employees

　　Help and assist the Trainer to create and implement training plans for managers, trainers and others

　　Creates/updates accurate and useful information on-the-job tasks, SOPs and training aids/visuals

　　Identify any production and scheduling conflicts, and report swiftly to Trainer/LM

　　Responsible for managing the learning department so that new and existing FC associates, specialists, and managers are optimally trained and developed

　　Identify potential ambassadors/trainers and groom them to take various warehouse process training

　　Key job responsibilities

　　Amazon is seeking bright, motivated and hardworking individuals to fill Warehouse L&D PA Position at our FC (fulfillment center). The ideal candidate possesses a strong work ethics, attention to detail, the ability to meet deadlines, and a commitment to customer service as it relates to product fulfillment. FC L&D PA may also be required to pick customer orders on all levels of a multi-level mezzanine, pack and ship customer orders and troubleshoot problems to resolution. FC L&D PA are expected to understand all aspects of production, adhere to strict safety, quality and production standards, and be willing to work in multiple shifts. The position also required a strong will on the part of the candidate to fit into any role that needs to perform in the fulfillment center not limited to picking an order, stowing a cart and loading or unloading of material. The job is demanding, and filled with learning and fun, as we aim to provide the best services to our customers at all times.

　　A day in the life

　　Employee Development

　　Help and assist the Learning Manager & Trainer to foster the development and growth of employees

　　Help and assist the Trainer to create and implement training plans for managers, trainers and others

　　Creates/updates accurate and useful information on-the-job tasks, SOPs and training aids/visuals

　　Identify any production and scheduling conflicts, and report swiftly to Trainer/LM

　　Responsible for managing the learning department so that new and existing FC associates, specialists, and managers are optimally trained and developed

　　Identify potential ambassadors/trainers and groom them to take various warehouse process training.

　　We are open to hiring candidates to work out of one of the following locations:

　　Bangalore, KA, IND

　　Basic Qualifications

　　1+ years of Microsoft Office products and applications experience

　　High school or equivalent

　　Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

　　Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach

　　Work 40 hours/week, and overtime as required

　　Preferred Qualifications

　　High School or Diploma