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Key Account Manager Off Trade Portugal
Key Account Manager Off Trade Portugal-March 2024
Lisbon
Mar 23, 2025
ABOUT DIAGEO
Diageo is a global leader in beverage alcohol with an outstanding collection of brands across spirits and beer.
10,000+ employees
Consumer Goods & Services, Food & Beverage
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About Key Account Manager Off Trade Portugal

  Job Description :

  About us

  Diageo is the world’s leading premium drinks company with an outstanding collection of brands, such as Johnnie Walker, JB, Smirnoff, Baileys, Captain Morgan, Tanqueray and Guinness. Our purpose - Celebrating life, every day, everywhere - has an important role in our company, for our people, our diversity, our brands, in how we perform and how we build shared value.

  About the Role

  The purpose of the role is to build and implement a compelling Join Business plan which unlocks growth opportunities and ensure a balanced and profitable growth for the 3 C´s – Customer, Consumer and Company,through deep insight into customers’ strategy, process and culture to drive growth.

  In this role you ‘ll:

  Deliver outstanding results for the Off Trade (retail) customers and Diageo through a sustained dedication to priority outcomes delivered through the effective leadership and demonstrating of multi-functional resources;Ensure we identify and successfully exploit all opportunities to extract value for Diageo and for the customers at every stage of the value chain;Dive deep on business insight to support the decision making process;Deliver maximized return on investment through accurately controlled and led customer´s P&L in line with Trade Terms architecture and Net Revenue Management principles;Adhere to consistent business processes and clear ways of working;Become the category captain to our key customers, making the shopper purchase easy, accessible and available;Improve distribution and ensure a big launch for Diageo´s innovations;Ensure brilliant execution of differentiated customer plans, through deep understanding and awareness of competitor strategies and activities;Inject agility and speed of decision-making;Ensure capabilities and behaviors are embedded and sustained through ongoing role-modelling and mentor.

  You will be the decision maker for:

  P&L accountability at Customer level;Customers annual agreements negotiations;Off- Trade customer strategy(ies)/Business Plan: Resolving customer activity plans across territory to a great outcome for everyone equation;Investment allocation to drive profitable and balanced growth;Any course correction/investment adjustments required at account level;Any changes to distribution levels/availability and assortment optimization;Business Performance Management: Determines channel/customer level the best view forecast submission;Innovation launch – Identifies and decides best investment and activation opportunities to ensure a big launch impact – distribution, visibility, communication and promo plan; Prioritisation –Determines levels of resources (Field/Supply etc) required to support activation;Customer Value chain management: Resolves the best opportunities to lead cost and improve value at a customer level;Deployment of selling tools - selection of the best activities per store visitedCustomer proposition – what selling tools, propositions to apply to best meet customer needs;Journey planning, call priorities.

  About You

  For this role you'll need to be:

  An outstanding strategic relationship manager with ability to plan strategically with customers and jump from the strategy to the implementation;Strong negotiation skills;Highly commercially aware, creative with financial and analytical skills;Highly positive problem solver, able to create new possibilities and lead through ambiguity;Ability to gain momentum and to inspire change internally and externally;Strong team spirit and unconditional collaboration attitude.

  You have:

  Validated experience of al least 3 years in a Commercial role in the FMCG sector, preferably with experience on RGM, Category Management;A BSc/MSc degree of a high academic institution would be considered a plus;Fluency in English;High numerical literacy.

  Flexibility

  This is key to success in our business and many of our staff work flexibly in many different ways, including part-time and compressed hours. Please talk to us about what flexibility means to you and don’t let anything stop you from applying.

  Diversity statement

  Celebrating our inclusive and diverse culture is core to Diageo’s purpose of “celebrating life every day everywhere”. This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity.

  We know that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the conditions for us to respect the unique contribution each person brings.

  Worker Type :

  Regular

  Primary Location:

  Lisbon

  Additional Locations :

  Job Posting Start Date :

  2023-08-11

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