DESCRIPTION
We are looking for a Junior SAP CRM Support Specialist to make our team even stronger.
RESPONSIBILITIES
Provide on-going SAP functional and technical enhancements, incident troubleshooting and resolution
Maximize the efficiency of the CRM data and software to improve customer care
Serve as a subject matter expert and analyst/consultant to understand customer’s needs, gather and document requirements
Customize and upgrade the existing solution following the business requirements (Change requests)
Debug and test
Work in Jira
REQUIREMENTS
Experience in SAP CRM
Experience in billing, sales and services business processes
Expertise in SAP CRM BRIM (Hybris Billing) will be a big plus
Upper-Intermediate level of English, both spoken and written (B2+)
WE OFFER
Competitive compensation depending on experience and skills
Individual career path
Unlimited access to LinkedIn learning solutions
Sick leave and regular vacation
English classes with certified English teachers
Flexible work hours
EPAM Systems, Inc. is an equal opportunity employer. We recognize the value of diversity and inclusion in creating success for our customers, business partners, shareholders, employees and communities. We are committed to recruiting, hiring, developing and promoting employees without discrimination. As a global employer, this commitment includes complying with all laws in the countries in which we operate. Nevertheless, we believe equal employment practices should not be limited to what the law requires. Equal opportunity and inclusion are essential to motivate, empower and recognize the best in everyone.
At EPAM, employment actions are based on individual qualifications, without regard to race, color, religion, creed, gender, pregnancy status, sexual orientation, gender identity, gender expression, marital or familial status, national origin, ancestry, genetics, age, disability status, veteran status, citizenship status when otherwise legally able to work, or any other characteristic protected by law.