Overview
The Account Manager Workplace, Accommodation and Wholesale Convenience is part of the Sales Away From Home Team. The Account Manager is responsible for the development and implementation of state-of-the-art account management within Workplace across multiple sub-channels (Offices, Education, Business & Institutions and Vending), Accommodation and Wholesale Convenience across categories.
This includes:
Maximising PepsiCo's presence, Net Revenue, Profitability and Marketshare targets within the channels by perfectly executing the AFH Sales Must win Battles (as defined in AOP and PSP)Leading the AFH Workplace, Accommodation and Convenience channel agenda in the cross-functional teamsLeading his/her scope of Wholesalers and sub wholesalers and building long term partnership through a close collaboration and networkHe or she will translate the results successfully in his or her relationship with the customer, all the way down to the level of the individual selling points.
Execution of the Pepsico Calendar is essential as this channel provides an unparalleled window for our brands.
Responsibilities
Business
Management of the business related to the customer portfolio. More precisely:
Profound customer understanding (background, account structure, customer strategy, international dealing) Deliver AOP objectives for all Categories w/I Budgets (gross sales, trade investments, net revenue, market shares, NOPBT (Net Operating Profit Before Taxes) for Workplace, Accommodation and ConvenienceBuild strong Channel and Customer Account PlansClose monitoring of channel and customer investments in collaboration with Kraków Business Service teamClose follow up of internal budgeting processes & forecasting Negotiation and implementation of the Channel and Customer plansIdentify and capture Business Opportunities within allocated Accounts and for New Accounts, including tender processes.Support the MEM (Marketing Equipment Management) Lead and Global Busienss Service counterparts for the right equipment solutions and implementation towards Workplace, Vending and Accommodation customers.Support the (shopper) marketing departments and GBS counterparts in their development and implementation of promotions and channel and customer activations.Initiate and participate in cross functional projects to improve customer collaboration. Drive customer promotional planning and distribution activities in close collaboration with GBS Optimization of the assortment and introduction of new products.Share conclusions based on market data insights (Food Service Alliance, Customer data,...) to the appropriate parties within the customer.
Customers/Relationships
Be the face to the customer cross department.Customer wiring: Secure outstanding professional relationship with all relevant contact persons within the customer organization (from HQ to stores and within all relevant customer departments (purchase, sales, logistics, marketing & communication, commercial development & strategy)Frequent contact with the buyers Assure regular Business Review sessions as well with the Buyer as with other departments (external) in order to optimize the communication and to develop the business opportunities.
Team/Organization
Team player: taking others with him/her, collaborate closely with the supplier side Wholesaler/Foodservice team) to find the optimal GTM (Go To Market) towards channels/end-customer side (Channel team), collaborative management style with cross functional departments: Commercial Finance, Planning, DX (Perfect Store, Insights & data, Shopper marketing) and GBSDeliver a dynamic contribution during internal meetings in order to share the channel and customer's point of view (customer strategy, implications, ...) Link with GBS team: Leverage GBS capabilities to guarantee high qualitative sales and customer support and development of long-term customer relationship management.
Qualifications
Graduate / University degree Minimum 1 to 3 years experience (preferably in FMCG), Away From Home Knowledge is a plus3-lingual: Dutch - French - EnglishStrong proven analytical and commercial skillsExcellent negotiation skills and independent negotiatorResult-oriented and driven towards growthStrong communication skills, persuasion and relationship management skills with the ability to interact and communicate with different levels in the company and within the customer - open & clear Strong business acumen, Profit & Losses attitudePriority management skills and ability to multi-taskChange Management: how to do it better (internal & external)Entrepreneur & hunterHands-on mentality
About PepsiCo
PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated more than $86 billion in net revenue in 2022, driven by a complementary beverage and convenient foods portfolio that includes Lay's, Doritos, Cheetos, Gatorade, Pepsi-Cola, Mountain Dew, Quaker, and SodaStream. PepsiCo's product portfolio includes a wide range of enjoyable foods and beverages, including many iconic brands that generate more than $1 billion each in estimated annual retail sales.
Guiding PepsiCo is our vision to Be the Global Leader in Beverages and Convenient Foods by Winning with pep+ (PepsiCo Positive). pep+ is our strategic end-to-end transformation that puts sustainability and human capital at the center of how we will create value and growth by operating within planetary boundaries and inspiring positive change for planet and people. For more information, visit www.pepsico.com, and follow on Twitter, Instagram, Facebook, and LinkedIn @PepsiCo.
We are an equal opportunity employer and we value diversity and inclusivity at our company; it is an essential part of our success. We do not discriminate on the basis of age, pregnancy or maternity, marital/civil partnerships, religion or belief, sex or sexual orientation, gender or gender reassignment, disability or race including; color, nationality, ethnic or national origin. Please also visit www.pepsico.com/about/diversity-and-engagement for more information on what we do in practice to embrace diversity and inclusivity in the working surroundings and in society.