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JR009538- Expert Capacity Planner
JR009538- Expert Capacity Planner-November 2024
Pune
Nov 26, 2024
About JR009538- Expert Capacity Planner

  Duties and Responsibilities

  Program coding experience

  JCL and/or script coding experience

  MXG or like tools expertise

  Microsoft Office proficiency

  Manage multiple projects with minimal support and continuing shifting priorities

  Support multiple client environments each having unique requirements and requests

  Database and data warehouse concepts and experience

  Weekend support infrequent but possible (1 out of 10 weekends)

  Support team on-call rotation

  KPI identification and definition

  Developing client forecasting models

  Mainframe resources should possess ZCP3000 experience

  Mainframe resources IBM pricing concepts and SCRT eperience

  Proficient in identifying system performance issues

  Knowledge of system OS internals

  Expert level verbal and written communication skills

  Onboarding and outmigration project support responsibilities

  Mastery level knowledge and practical comprehension of corporate IT computing processes and methodologies

  Brings prior experience to organize and define work for complex or ambiguous situations

  Provides consultation, training, and knowledge sharing to associates

  Provide mentoring to lower level job roles as needed

  Define technical strategies within the team and unit

  Provide Support and technical expertise and guidance to other teams and towers

  Lead and mentor on high complexity assignments to other associates on the team

  Establish strong relationships with teams and outsource partners through continuous dialogue and support

  Enable team members to be successful by providing opportunities for continual learning and professional growth

  Perform comprehensive impact analysis of system performance parameters on the OS and support subsystems

  Provide technical expertise for client inboard / outboard activities

  Define, engineer, and deploy automation solutions for capacity team supported processes

  Perform Analytic Modeling tools used to right-size solutions

  Provide support on ARCH designs for new client opportunities and TECH refreshes

  Principle transformation partner of enterprise and supported clients' IT processing technologies

  Innovation thought leader on emerging technologies and automation solutions

  Qualifications

  Required - Typically requires a minimum of 10 years of related experience with a Bachelor's degree; or 8 years and a Master's degree; or equivalent work experience

  Preferred - Understands the competitive landscape from both a business and technical perspective

  Travel % - 10%

  Any reference to years of experience should be disregarded in the UK

  JR009538

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