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Jr Application Support
Jr Application Support-December 2024
Portland
Dec 21, 2025
ABOUT INSIGHT GLOBAL
Insight Global provides top talent and staffing solutions that help job seekers find careers in healthcare, finance, IT and government.
1,001 - 5,000 employees
Consulting, Technology
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About Jr Application Support

  Job Description

  * Contribute managing Level 2 (L2) production support tickets in Jira.

  * Work with product on establishing work priorities.

  * Investigate defects or poor user experiences by tracing through data integrations, application datastores, and tracing through software code.

  * Remediate data or code issues.

  * Absorb and learn from mentor team members.

  Run and manage cloud infrastructure partnering with internal DevOps team

  Skills and Requirements

  * 6 months' professional software application experience.

  * 6 months' experience delivering within agile development methodology.

  * Strong demonstrated coding ability of at least one modern software language: Java, Go, Python, Javascript.

  * Experience with multiple front-end browser-based web technologies: Angular, React, Webpack.

  * Knowledgeable comprehension of database query languages: SQL and NoSQL Jira null

  We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].

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