Job Description
The Support Engineer role will work to resolve application issues in the production environment while minimizing customer impact and
downtime. Collaborate across technical teams, the internal and external engineering community , and business units, to determine the root cause of production issues , and restore service in a manner that is timely and avoids additional risk.
Utilize knowledge of programming languages and technologies like Javascript, Java, HTML/CSS, SQL , relational databases, andContainer Orchestration services like Kubernetes.
Collaborate with architecture, infrastructure, support teams, development teams and business partners to investigate productionissues, execute tasks to resolve the issues, and perform root cause analysis
Collaborate with team members to monitor assigned applications and incident dashboards.
Demonstrate a growth mindset to stay current on the latest technologies, tools, and techniques, drive transformation, and participate in internal and external technology communities .
-Perform routine data maintenance tasks and document activities within established incident management practices.
Skills and Requirements
2+ years of experience in software engineering
2+ years of experience with at least one of the following: JavaScript, Java, API's, Angular, TypeScript, HTML/CSS, Python
Database experience along with knowledge of the OCP environment.
1+ years of experience in open-source frameworks (i.e. Spring Boot, Bootstrap , Angular, React, Node.js)
1+ years of experience in Rest API development and technologies (i.e. Confluent Kafka, KSQL, Kong, JSON, Swagger)
1+ years of experience in stateless design and containerization (i.e. Docker, Kubernetes)
1+ years of experience in Relational and NoSQL databases (i.e. SQL Server, DB2, Mongo)
1+ years of experience in Chang null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].