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IT Trainee
IT Trainee-April 2024
Middletown
Apr 4, 2025
About IT Trainee

  Exceptional Service. Endless Improvement. Passionate People. Honest and Forthright. These are the core values of Charles IT. We can achieve these values because of our dedicated team, who makes us one of the most successful IT companies of its kind in the region. And because of our team, we offer a level of dedication to our employees rarely found anywhere else. To prove it we encourage learning, professional development and team member input, all in a comfortable family-friendly culture.

  Due to growth, we are currently seeking to add an IT Intern to our exceptional team. This will be a very dynamic position where your responsibilities will change daily, and you will play a critical role to help our team continue to succeed. You will need to be outgoing, a team player, organized, and detail oriented.

  What Do We Do?

  Create real relationships and raving fans by implementing and supporting cutting edge technology.

  Responsibilities

  Assist in administrative and general office duties

  Assist in ongoing IT service and projects with on-site deliveries and drop-offs

  Imaging of laptops/desktops for stock

  Organize office and assist associates in ways that optimize efficiency

  Learn to navigate the ticketing system vital to our business's success

  Completion of a self-paced technical training materials and certifications

  Commitment to an in-house 3-month Technical Training Program that will provide real world experience around:

  Active Directory User and Group Administration; Printer and peripheral installations

  New Desktop Setups

  Office 365 Administration

  Basic Server maintenance and administration

  Customer Network Audits

  First Level Security Incidents (phishing, SPAM and DarkWeb findings)

  Computer Imaging

  Requirements

  Must be able to work a minimum of 40 hours per week

  In pursuit of a Certificate, Associate, Bachelor or Graduate degree in Information Technology or relevant work experience in the IT field.

  Cumulative GPA of 3.0 or above

  Must be 18 years of age or older

  Must have unrestricted authorization to work in the U.S. without a visa or sponsorship

  Must have a valid Driver’s License in Good Standing

  Passion for the IT industry and its best practices

  Strong desire to learn along with professional drive

  Working knowledge of office equipment

  Thorough understanding of office management procedures

  Excellent organizational and time management skills

  Analytical abilities and aptitude in problem-solving

  Excellent written and verbal communication skills

  Proficiency in MS Office

  Benefits

  Paid Internship

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