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IT Support Engineer
IT Support Engineer-November 2024
Worcester
Nov 23, 2024
ABOUT COLLINS AEROSPACE
Collins Aerospace is redefining the entire industry of space and travel.
10,000+ employees
Technology
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About IT Support Engineer

  Date Posted:

  2023-12-14

  Country:

  United Kingdom

  Location:

  Rosemount Aerospace Limited, Malvern Hills Science Park, Geraldine Road, Malvern, WR14 3SZ

  Position Role Type:

  UnspecifiedBased at the foot of the beautiful Malvern Hills in Worcestershire, this is an opportunity to be part of a dynamic and innovative business unit that supports international and domestic customers who are 'interested to know what is happening in places they cannot be'. Our software and systems products produce meaningful intelligence from multiple data sources and present this information in an intuitive, secure and timely manner. We take the complexity out of data to empower our customers.Raytheon are seeking a pro-active and committed IT Systems Engineer to work in the Post Design Support (PDS) team providing support and sustainment for all systems. The role will be a hybrid role based at Malvern (UK).This role does require someone who is willing and able to travel internationally up to 50% of the time. Travel could be for a a few days up to 4 weeks.Principle Duties / Responsibilities:

  Technical support to customers, including on-call support (this may include evenings and weekends);Technical oversight of programmes in support of design, logistics and sustainment;Periods of travel to support customer visits, system testing and system fault diagnostics;Providing routine visits to customer locations (UK and worldwide) in order to provide support, training and obtain user feedback;Developing and sustaining working relationships with internal and external customers;Delivering, commissioning and upgrading systems at customer locations;Providing technical representation, prior to handover to PDS;Providing support to Factory Acceptance Testing (FAT) and System Acceptance Testing (SAT);Management and maintenance of internal programme testing and support rigs;Technical support for Programme Management and Business Development by assisting with system enhancements and upgrades;Support in technical solutions, design reviews and proposals to internal and external customers;Presenting system demonstrations to internal and external customers;Participating in Continuous Improvement and lean activities.Personal Qualities:

  Self-starter who is well organised, proactive, and able to make sound decisions;Presentable in both manner and communication delivery to external customers;Possess strong motivational drive, in order to assimilate information and overcome problems quickly and effectively to produce correct solutions;Possess good written and verbal communication skills;Possess skills in establishing and maintaining effective working relationships with all teams.Desirable Experience/Qualifications:

  Prior experience in Information Technology, computer hardware problem solving or DevOps.Raytheon is a multi-national organisation who can provide exceptional career opportunities to exceptional individuals. All job offers are subject to being able to obtain relevant security clearances required. From time to time the successful candidate may be required by the Company to perform other tasks and/or learn new skills which are not included in the above description, but are within the capabilities of the individual and, where necessary, training will be given.Some of our competitive benefits package includes: • Flexible working

  • Competitive pay package

  • Corporate pension plan

  • Corporate health insurance

  • Career Development OpportunitiesDiversity drives innovation; inclusion drives success. We believe a multitude of approaches and ideas enable us to deliver the best results for our workforce, workplace, and customers. We are committed to fostering a culture where all employees can share their passions and ideas so we can tackle the toughest challenges in our industry and pave new paths to limitless possibilities.Apply now and be part of the team that's defining the future of aerospace and defense with breakthrough technologies that push limits of known science Raytheon, in accordance with our 'Baseline Security' requirements, will request from candidates evidence of identity, eligibility to work in the UK, and employment and/or education history for up to three years, in relation to certain roles within the business. These relate to positions where access to export controlled items, (e.g., Technical data, hardware, software, and services subject to international trade control laws and regulations) and Raytheon IT Systems may apply. For further details of the evidence required to apply for Baseline and Security Clearance please refer to the Defence Business Services National Security Vetting (DBS NSV) AgencyRTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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