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IT Support
IT Support-March 2024
Taipei City
Mar 16, 2025
ABOUT AMAZON
Our mission is to be the world’s most customer-centric company.
10,000+ employees
Technology
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About IT Support

  Description

  Amazon Web Services (AWS) is one of the fastest growing businesses within Amazon, with key focus on expanding its footprints in APAC in recent years.

  We are seeking talented technicians who can take ownership, are eager to learn and self-motivated. The successful candidate shall follow stipulated processes, guidelines and maintain high operational standards in supporting IT operations.

  Key job responsibilities

  •Incident first responder and onsite hands on support

  •Break-fix and troubleshooting according to process guideline

  •Maintain proper IT operations according to process guideline

  We are open to hiring candidates to work out of one of the following locations:

  Taipei, TWN

  Basic Qualifications

  Diploma and above qualifications in Information Technology / Computer Science / Engineering or related disciplines.

  1 year experience in server / network hardware and operation systems maintenance / troubleshooting.

  Basic knowledge of network cabling (fiber optic) and operation support experience.

  Sound understanding on incidents response and prioritization.

  Basic level of English in reading/writing and verbal communication.

  Preferred Qualifications

  Industry experience in software and hardware Operations.

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