Job Description

　　Summarized Purpose:

　　Works cross-functionally to deliver IT project solutions within the constraints of scope, quality, time and cost. Manages or coordinates multiple IT projects from initiation through delivery. Serves as the liaison between IT and the business line customer to ensure that all targets and deliverables are met.

　　Essential Functions and Other Job Information:

　　Essential

　　Manages allocated projects according to timelines, budget and quality standards.

　　Functions

　　Coordinates activities of multiple cross-functional IT systems/application teams and works with various technology and business unit staff to ensure project dependencies are identified and communicated.Provides oversight and direction to allocated project team members to ensure quality and timely delivery of project requirements.Develops and reviews detailed project plans; assesses Work Breakdown Structure (WBS), resource loading, dependencies, and milestones.Plans and manages budgets associated with technology projects. Evaluates percentage complete, tracks actuals to budget and mitigates overspend, tunes resource model to adhere to budget guidelines.Provides detailed information to management to ensure risks/issues are surfaced and mitigated, provides tracking to budget and timeline.Analyzes cross-project interdependencies in order to avoid potential impacts and to identify optimizations in regards to scope, schedule, budget, and resource utilization.Works under general supervision with major functional area leads and senior peers to identify and evaluate fundamental issues on the project.Reviews data on complex issues, makes good business decisions, and ensures solutions are implemented.

　　Job Complexity

　　Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.

　　Job Knowledge

　　A seasoned, experienced professional with a full understanding of area of specialization; resolves a wide range of issues in creative ways. This job is the fully qualified, career-oriented, journey-level position.

　　Supervision Received

　　Normally receives little instruction on day-to-day work, general instructions on new assignments. Demonstrates good judgment in selecting methods and techniques for obtaining solutions.

　　Business Relationships

　　Represents the department as a prime contact on projects. Interacts with internal and external personnel on significant matters often requiring coordination between functional areas. Networks with senior internal and external personnel in own area of expertise.

　　Education and Experience:

　　Bachelor's degree or equivalent and relevant formal academic / vocational qualificationPrevious experience that provides the knowledge, skills, and abilities to perform the job (comparable to 5+ years' including experience managing projects through all aspects of a project life cycle) or equivalent combination of education, training, & experience.Project management certification

　　Years of experience refers to typical years of related experience needed to gain the required knowledge, skills, and abilities necessary to perform the essential functions of the job. Years of experience are not to be used as the only determining factor in establishing the job class or making employment selection decisions.

　　Knowledge, Skills and Abilities:

　　Proficiency in the key principles of cross-functional project management (ex: time, quality, cost)Strong financial acumenProven track record of strong project management skillsExcellent interpersonal skills, including the ability to work across the organization and interact/influence/negotiate effectively at all levelsCritical thinker with solid judgment and strong initiativeDemonstrated ability to lead and influence collaboration across multiple and diverse groupsStrong leadership and teamwork abilitiesAbility to work independently and be a creative and innovative problem solverAbility to delegate, effectively prioritize own and project team members workloadAbility to effectively use automated systems and computerized applications such as Microsoft Project, PowerPoint, Outlook, Excel, Word, etc.Strong verbal and written communication, time management, and organizational skillsKnowledge of Six Sigma, COBIT, ITIL, or other QMS frameworksFamiliar with formal change management processes and methods (Prosci or similar approach)

　　Management Role:

　　No line management responsibility. Must be able to manage teams by influence.

　　Working Conditions and Environment:

　　Work is performed in an office environment with exposure to electrical office equipment.Occasional drives to site locations with occasional travel both domestic and international.Long, varied hours may be required

　　Physical Requirements:

　　Frequently stationary for 6-8 hours per day.Repetitive hand movement of both hands with the ability to make fast, simple, repeated movements of the fingers, hands, and wrists.Frequent mobility required.Occasional crouching, stooping, bending and twisting of upper body and neck.Light to moderate lifting and carrying (or otherwise moves) objects including luggage and laptop computer with a maximum lift of 15-20 lbs.Ability to access and use a variety of computer software developed both in-house and off-the-shelf.Ability to communicate information and ideas so others will understand; with the ability to listen to and understand information and ideas presented through spoken words and sentences.Frequently interacts with others to obtain or relate information to diverse groups.Works independently with little guidance or reliance on oral or written instructions and plans work schedules to meet goals. Requires multiple periods of intense concentration.Performs a wide range of variable tasks as dictated by variable demands and changing conditions with little predictability as to the occurrence. Ability to perform under stress. Ability to multi-task.Regular and consistent attendance.

　　Works cross-functionally to deliver IT project solutions within the constraints of scope, quality, time and cost. Manages or coordinates multiple IT projects from initiation through delivery. Serves as the liaison between IT and the business line customer to ensure that all targets and deliverables are met.

　　Essential Functions and Other Job Information:

　　Essential

　　Manages allocated projects according to timelines, budget and quality standards.

　　Functions

　　Coordinates activities of multiple cross-functional IT systems/application teams and works with various technology and business unit staff to ensure project dependencies are identified and communicated.Provides oversight and direction to allocated project team members to ensure quality and timely delivery of project requirements.Develops and reviews detailed project plans; assesses Work Breakdown Structure (WBS), resource loading, dependencies, and milestones.Plans and manages budgets associated with technology projects. Evaluates percentage complete, tracks actuals to budget and mitigates overspend, tunes resource model to adhere to budget guidelines.Provides detailed information to management to ensure risks/issues are surfaced and mitigated, provides tracking to budget and timeline.Analyzes cross-project interdependencies in order to avoid potential impacts and to identify optimizations in regards to scope, schedule, budget, and resource utilization.Works under general supervision with major functional area leads and senior peers to identify and evaluate fundamental issues on the project.Reviews data on complex issues, makes good business decisions, and ensures solutions are implemented.

　　Job Complexity

　　Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.

　　Job Knowledge

　　A seasoned, experienced professional with a full understanding of area of specialization; resolves a wide range of issues in creative ways. This job is the fully qualified, career-oriented, journey-level position.

　　Supervision Received

　　Normally receives little instruction on day-to-day work, general instructions on new assignments. Demonstrates good judgment in selecting methods and techniques for obtaining solutions.

　　Business Relationships

　　Represents the department as a prime contact on projects. Interacts with internal and external personnel on significant matters often requiring coordination between functional areas. Networks with senior internal and external personnel in own area of expertise.

　　Education and Experience:

　　Bachelor's degree or equivalent and relevant formal academic / vocational qualificationPrevious experience that provides the knowledge, skills, and abilities to perform the job (comparable to 5+ years' including experience managing projects through all aspects of a project life cycle) or equivalent combination of education, training, & experience.Project management certification

　　Years of experience refers to typical years of related experience needed to gain the required knowledge, skills, and abilities necessary to perform the essential functions of the job. Years of experience are not to be used as the only determining factor in establishing the job class or making employment selection decisions.

　　Knowledge, Skills and Abilities:

　　Proficiency in the key principles of cross-functional project management (ex: time, quality, cost)Strong financial acumenProven track record of strong project management skillsExcellent interpersonal skills, including the ability to work across the organization and interact/influence/negotiate effectively at all levelsCritical thinker with solid judgment and strong initiativeDemonstrated ability to lead and influence collaboration across multiple and diverse groupsStrong leadership and teamwork abilitiesAbility to work independently and be a creative and innovative problem solverAbility to delegate, effectively prioritize own and project team members workloadAbility to effectively use automated systems and computerized applications such as Microsoft Project, PowerPoint, Outlook, Excel, Word, etc.Strong verbal and written communication, time management, and organizational skillsKnowledge of Six Sigma, COBIT, ITIL, or other QMS frameworksFamiliar with formal change management processes and methods (Prosci or similar approach)

　　Management Role:

　　No line management responsibility. Must be able to manage teams by influence.

　　Working Conditions and Environment:

　　Work is performed in an office environment with exposure to electrical office equipment.Occasional drives to site locations with occasional travel both domestic and international.Long, varied hours may be required

　　Physical Requirements:

　　Frequently stationary for 6-8 hours per day.Repetitive hand movement of both hands with the ability to make fast, simple, repeated movements of the fingers, hands, and wrists.Frequent mobility required.Occasional crouching, stooping, bending and twisting of upper body and neck.Light to moderate lifting and carrying (or otherwise moves) objects including luggage and laptop computer with a maximum lift of 15-20 lbs.Ability to access and use a variety of computer software developed both in-house and off-the-shelf.Ability to communicate information and ideas so others will understand; with the ability to listen to and understand information and ideas presented through spoken words and sentences.Frequently interacts with others to obtain or relate information to diverse groups.Works independently with little guidance or reliance on oral or written instructions and plans work schedules to meet goals. Requires multiple periods of intense concentration.Performs a wide range of variable tasks as dictated by variable demands and changing conditions with little predictability as to the occurrence. Ability to perform under stress. Ability to multi-task.Regular and consistent attendance.