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IT Program Manager
IT Program Manager-October 2024
St. Louis
Oct 26, 2024
ABOUT ENTERPRISE MOBILITY
From the relationship-driven work we perform every day to the communities we support through our philanthropic efforts, our people make our business thrive. In fact, our 90,000 global employees are th
10,000+ employees
Consumer Goods & Services, Client Services
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About IT Program Manager

  Overview

  Enterprise Mobility is the world’s largest car rental operator and an industry leader in mobility and technology. We’re one of the top global travel companies, ranking ahead of many airlines and most cruise lines and hotels. And no matter what transportation challenges our customers face, we have an innovative solution.

  We operate the Enterprise Rent-A-Car National Car Rental and Alamo Rent A Car brands via more than 10,000 fully staffed neighborhood and airport offices, including franchisee branches, in over 90 countries and territories.

  Through this robust global network, we operate a fleet of over 2.3 million vehicles and provide a comprehensive portfolio of transportation solutions, including car rental, carsharing, vanpooling, car sales, truck rental, vehicle-subscription and affiliated fleet management services. As a total mobility provider, we serve the needs of a wide variety of customers, businesses, government agencies and organizations every day.

  At the center of it all, our dedicated IT teams innovate, design and develop the technology that is redefining how customers rent, buy and share vehicles from our family of brands. Here, you will be part of a diverse and talented team that creates and delivers powerful technology solutions for our customers and employees across the world with the resources and support to develop in a variety of career paths.

  As an Enterprise employee, we offer an excellent package with market-competitive pay, comprehensive healthcare packages, 401k matching & profit sharing, schedule flexibility, work from home opportunities, paid time off, and organizational growth potential.

  Responsibilities

  **This role will require a regular weekly on-site work arrangement (2-3x/week) at one of our two St. Louis campus locations.

  As an IT Program Manager , you will be in a highly collaborative position responsible for working with project managers and Program sponsors to deliver technology programs that optimize value for the business. In this role you will need to partner with sponsors and stakeholders to understand business objectives and strategy to effectively structure programs and align on program goals. This will enable you to build a trusted advisory relationship with your sponsor and stakeholders. You will also collaborate with project managers to ensure each project remains strategically aligned and on track to hit major milestones. You will manage dependencies between projects and address issues and risks that may affect the program.

  The IT Program Manager will report directly to the Director of the Portfolio Management Office (PMO). You will be responsible for end-to-end Program Management, including planning, directing, and monitoring activities of project teams involved in initial analysis, design, development, and implementation of programs.

  Additional responsibilities include:

  Leads creation of program plans across a large, distributed organization

  Directs and monitors program documentation and progress to plans for ongoing projects within the program

  Leads program performance communications with program and business sponsors to guide critical decisions and IT partnerships

  Coordinates measurement and monitoring of key performance indicators (KPIs) and return on investment (ROI) for programs

  Prepares ad hoc stakeholder and senior leader communication in partnership with Program Sponsor

  Leads internal reviews of program risk analysis, risk logs, and adherence under defined risk and program management standards and escalates as necessary

  Anticipates program issues and identifies dependencies and interdependent projects to successfully deliver programs and associated projects

  Manages program financials, including budget, actuals, forecast and variance. Collaborates on refining program estimates and budgets from onset to close

  Directs program activities with 3rd party providers, managing integration of vendor tasks and deliverables as well as tracking contractual obligations

  Manages feasibility studies, vendor selections and proposals for evaluation by appropriate key stakeholders

  Identifies and directs program team members from onset to close, leading collaboration, coaching, and mentoring throughout project teams

  Conducts interim and post-project reviews to assess needs, provide recommendations, and create improvements for future projects

  Manages change requests in accordance with change control guidelines

  Ensures Program adherence with established Program Management standards throughout life of the Program

  Equal Opportunity Employer/Disability/Veterans

  Qualifications

  Required:

  Must be presently authorized to work in the U.S. without a requirement for work authorization sponsorship by our company for this position now or in the future

  Must be committed to incorporating security into all decisions and daily job responsibilities

  9+ years of related experience in project and/ or program management

  Prior experience managing large scale, transformational programs

  Demonstrated ability to quickly comprehend a broad array of initiatives to direct program scope, requirements gathering and change management to meet changing Business and IT objectives

  Proficient knowledge of program management concepts, from planning and inception, through implementation and support

  Ability to quickly learn, assimilate to and navigate a large multi-functional organization including functions relating to both business and technology

  Demonstrate the ability to thrive in dynamic and unstructured environments, implementing strategic frameworks and processes that enhance overall program efficiency and effectiveness.

  Utilize resourcefulness and creative problem-solving skills to overcome complex challenges, ensuring effective program delivery and continuous improvement.

  Proven leadership in the indirect supervision/coaching of project teams comprised of multiple levels of employees, including both professionals and management

  Superb communication skills – both written and verbal with the ability to engage an audience across a broad range of technical expertise and/or business acumen

  Demonstrated high degree of collaboration; works well with others in team environments as it relates to delivering projects and programs

  Strong meeting facilitation skills with the ability to effectively communicate with any level of senior leader participants

  Preferred:

  Bachelor's degree in Computer Science, Computer Information Systems, Management Information Systems, or related field preferred

  Experience working within large organizational programs spanning multiple business areas and sponsors

  Experience managing in a matrixed reporting structure

  Knowledge of Project and Program Management tools

  Experience in agile methodology and CI/CD principles

  Enterprise Mobility/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Mobility is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use this alternative email address ([email protected]) to contact us about your interest in employment.

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