Introduction

　　ASML US, including its affiliates and subsidiaries, bring together the most creative minds in science and technology to develop lithography machines that are key to producing faster, cheaper, more energy-efficient microchips. We design, develop, integrate, market and service these advanced machines, which enable our customers - the world's leading chipmakers - to reduce the size and increase the functionality of their microchips, which in turn leads to smaller, more powerful consumer electronics. Our headquarters are in Veldhoven, Netherlands, and we have 18 office locations around the United States including main offices inChandler, Arizona, San Jose and San Diego, California, Wilton, Connecticut, and Hillsboro, Oregon.

　　Internships are expected to be 12 weeks in length over the summer. Applicants should be enrolled in a program at least through fall 2024.

　　Job Mission

　　People Services US is the primary contact center for employees and managers in the US and is responsible for managing all Hire2Retire operational processes. As People Services Advisor, you offer first-line support for employees and managers, and are the face of HR operational day-to-day topics. You provide self-service support, ensure accurate and effective transactions and prompt inquiry resolution.

　　Job Description

　　People Services US is the primary contact center for employees and managers in the US and is responsible for managing all Hire2Retire operational processes. As People Services Advisor, you offer first-line support for employees and managers and are the face of HR operational day-to-day topics. You provide self-service support, ensure accurate and effective transactions and prompt inquiry resolution.

　　Creating and updating electronic filing systems in accordance with SOX compliance.Reviewing and processing I-9's for US employees including tracking of work authorization and re-verifications.Completing non-payroll transactions including onboarding, offboarding, and job changes.Dispatching HR transaction tickets to team members.Auditing consisting of but not limited to, electronic filing and I9 compliance.Safeguarding own knowledge & skills and updating knowledge database. Other duties as assigned" Job description subject to change at any time

　　Education and Experience

　　Must be pursuing a degree in Business Administration, Business Management, or relevant field of study.Ability to consistently deliver high quality customer service in a professional and efficient mannerKnowledge of HR processes, systems and policiesConsulting agility & style flexibility to understand customer needs and deal with a broad range of customersAbility to quickly find your way in a network of informationAbility to work as part of a team as well independentlyPlans & aligns (effectively manage priorities and workload)Ability to work in a changing environment to meet demanding deadlines and timescalesActs with integrity and instills trustShows personal ownership

　　Skills & Competencies

　　Can observe and respond to people and situations and interact with others encountered in the course of work. Can learn and apply new information or skills. Must be able to read and interpret data, information, and documents.Strong customer focus and commitment to customer satisfaction through prioritization, quality, efficiency and professionalism.Ability to complete assignments with attention to detail and high degree of accuracy.Proven ability to perform effectively in a demanding environment with changing workloads.Result driven-demonstrate ownership and accountability.Identifies bottlenecks and drives improvements.Work independently or as part of a team and follow through on assignments with minimal supervision.Demonstrate open, clear, concise and professional communication.Ability to establish and maintain cooperative working relationships with co-workers and customer.Work according to a strict set of procedures within the provided timelines.

　　Diversity & Inclusion

　　ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.

　　Other Information

　　This position is located on-site in Chandler, AZ. It requires onsite presence to attend in-person work-related events, trainings and meetings and to further ensure teamwork, collaboration and innovation.Routinely required to sit; walk; talk; hear; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, reach, and stretch. Occasionally required to move around the campus.Occasionally lift and/or move up to 20 pounds.Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.Must be willing to work in a clean room environment, wearing coveralls, hoods, booties, safety glasses and gloves for entire duration of shift.While performing the duties of this job, the employee routinely is required to sit; walk; talk; hear; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, reach, and stretch.

　　EOE AA M/F/Veteran/Disability

　　Potential candidates will meet the education and experience requirements provided on the above job description and excel in completing the listed responsibilities for this role. All candidates receiving an offer of employment must successfully complete a background check band any other tests that may be required.

　　The current base annual salary range for this role is currently $17.00 - $53.00. Pay scales are determined by role, level, location and alignment with market data. Individual pay is determined through interviews and an assessment of several factors that that are unique to each candidate, including but not limited to job-related skills, relevant education and experience, certifications, abilities of the candidate and pay relative to other team members. Our recruiters can share more information about our bonus program, benefits and equity during the hiring process.

　　Equal Opportunity Employer Statement: ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.

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