Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world's most valuable enterprises - global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.
Learn more about our culture and how we make our employees happier through The Sprinklr Way.
Job Description
Job Description Summary: As an Internal communications Specialist you will be responsible to support the long-term goals of the board and company and deliver professional work of considerable difficulty overseeing a range of administrative functions related to HR management, employee advancement, and customer assistance and also conduct regular HR training for employees and supervisors.
Job Description:
As an Internal communications Specialist, you will be:
Responsible for creating and implementing internal/employee and communications content and contributing to programs that actively engage internal audiences on a global company wide basis. Will be responsible for Employee relations and Engagement. Translating business strategies into key messages, develops appropriate internal communications initiatives in support of those strategies, and executes and drives programs that create excitement, drive engagement, align teams and shape culture. Assist and communicate with executives in decision-making, program management, and initiative implementation. Review, design, and execute improvements to organizational structure; find knowledge and skills gaps and help address them Improve current processes and optimize organizational procedures for efficiency and productivity The ideal candidate will have proven ability to execute communications plans, strong writing skills, and a natural ability to think strategically while delivering tactical results. Helps create a best-in-class internal communications function that fuels employee engagement, influences connectivity and culture, positively impacting all offices. Develops communication using a variety of tactics (written communications, presentations, virtual and other platforms, town halls, small group meetings, etc.) to articulate key messages. Assists in the planning, coordination and execution of internal employee events as needed and appropriate.Assists in writing and editing impactful and engaging content that effectively describes and promotes Culture & Talent initiatives in support of company goals and culture. Works with appropriate stakeholders to create and maintain content for employee communication channels, and partners with the broader Marketing and IT teams to explores/recommends new channels or technologies where possible.
Required Skills:
Demonstrated ability to think analytically and develop solutions that meet the business needs Excellent organizational and administrative skills with strong attention to detail. Demonstrated ability to manage multiple projects simultaneously and consistently deliver high quality results on-time and on-budget. Highly motivated, persuasive, priority-driven and collaborative. Demonstrated ability to communicate effectively in small and large groups. Consistently demonstrates strong business acumen and judgment. Self-motivated and able to work independently with minimal supervision. Willingness to build relationships and collaborate across the broader Marketing and Sales team, with the company's Culture & Talent team and other teams. Strong team player with the ability to work effectively with employees and tames across the organization. Highly proficient with Microsoft Office Suite (Word, PowerPoint, Excel). Bachelor's degree in journalism, English, communications, HR, marketing or a related field. Experience managing branded social media accounts and proficiency with Google Analytics and HTML-based content management systems
Why you should Join Sprinklr:
Sprinklrites are here for the opportunity to grow, learn, and affect the industry with incredible ingenuity We focus on our mission: We believe social technology is the future of customer-brand relations across all departments, and we seek to make each of those experiences are excellent at every touchpoint. This is how we all make the world more social together We invest in our people - Sprinklrites passionately, genuinely care about seeing one another succeeds in making an impact on the industry. We pride ourselves on having an honest, open environment and a supportive culture where we can take risks together We believe in our product - Sprinklr is the most complete enterprise social technology in the world, and we're not just saying that Forrester Wave said it for us! As such, we have many of the world's largest brands as our clients, and our employees could work closely alongside
Why You'll Love Sprinklr:
We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.
For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides.
We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world's most loved enterprise software company, ever.
We believe in our product: Sprinklr was built from the ground up to enable a brand's digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.
We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.
EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we're more innovative, creative, and successful.
Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr's EEO Policy and EEO is the Law.