Company Description

　　At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

　　With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

　　Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

　　Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

　　Job Description

　　EIC Team member in EMEA will facilitate customer engagement around accessibility and usability of our products in target industries and markets. They will be proficient in accessing customer needs and priorities, outline risks, evaluate cases, and construct remediation plans working closely with engineering teams. The team member will champion inclusive software priorities in the region and actively promote and orchestrate activities and communication to customers and internal teams regarding usability advancements in our products.

　　What you get to do in this role: Facilitate customer engagement around accessibility and usability of our products in target industries and markets. Access customer needs and priorities, outline risks, evaluate cases, and construct remediation plans working closely with engineering teams.Champion inclusive software priorities in the region and actively promote and orchestrate activities and communication to customers and internal teams regarding usability advancements in our products.Develop experience working on initiatives with a global scope.Qualifications

　　To be successful in this role you have:Relevant work experience with focus on accessibility.Knowledge of accessibility standards and guidelines (e.g., WCAG 2.0/2.1, ADA, Section 508).Familiarity with accessibility evaluation tools and methodologies.Analytical and problem-solving skills.Excellent English communication skills - written, verbal, and interpersonal.Experience working independently with minimal supervision and guidance, handling multiple projects and tasks simultaneously.Additional Information

　　ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

　　At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

　　If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

　　For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

　　Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site .

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