Job Posting:
Ferguson is North America’s leading value-added distributor across residential, non-residential, new construction and repair, maintenance, and improvement (RMI) end markets. Spanning 34,000 suppliers and more than one million customers, we deliver local expertise, value-added solutions, and the industry’s most extensive portfolio of products. From infrastructure, plumbing, and appliances, to HVAC, fire protection, fabrication, and more, we make our customers’ complex projects simple, successful, and sustainable.
Ferguson is currently seeking the right individual to fill an immediate need for an Integration Specialist. This position will focus on Municipality Metering Projects and ongoing support working closely with the Sales team in a specified territory. This role provides System Integration, Project Management, and Training functions to existing and new customers.
Please Note : This is a hybrid role supporting projects in Oregon or Idaho. Occasional office visits and regular travel to client sites, concentrated in the Oregon or Idaho area. Occasional overnight travel will also be required.
Due to travel requirements, the incumbent will need to be based in the Oregon or Idaho area, but will have the flexibility to work remote when not traveling.
Responsibilities
Develops and maintains a detailed project schedule for all sites involved in the project
Handle all documentation from meetings, projects, schedules, data requests and assignments
Perform training to internal and external customers on operation, theory, and troubleshooting of the AMR/AMI system
Provide technical product support and troubleshoot as needed with utility field technicians, customers and vendors
Promote and coordinate all meter testing and replacement programs
Review, analyze, and provide solutions to meter installation data before installation and invoicing
Review and provide answers related to scope of work to an RFP/RFQ
Monitors project punch list items and acquires signoff of project
Administers communications to team on progress of AMR/AMI projects
Coordinate, schedule and attend project meetings in person or via conference call
Qualifications
Bachelor’s Degree is preferred but not required
Experience on a customer service team, including a strong working knowledge of service processes, policies, techniques and applicable regulations required
Excellent verbal and written communication skills
Ability to work in a fast-paced environment with strong organizational and multi-tasking skills
Polite, confident, tactful, patient, and diplomatic while dealing with complex problems
Ability to develop and deliver effective presentations to groups
Proficient in Microsoft Office software (Outlook, Word, Excel, PowerPoint, Project, SharePoint, etc).
Ability to travel (minimum of 25%)
Ferguson is dedicated to providing meaningful benefits programs and products to our associates and their families—geared toward benefits, wellness, financial protection, and retirement savings. Ferguson offers a competitive benefits package that includes medical, dental, vision, retirement savings with company match, paid leave (vacation, sick, personal, holiday, and parental), employee assistance programs, associate discounts, community involvement opportunities, and much more!
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Pay Range:
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$3,206.70 - $6,966.30
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Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.
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This role is Bonus or Incentive Plan eligible.
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The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.
Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.
Equal Employment Opportunity and Reasonable Accommodation Information (https://www.ferguson.com/content/careers/reasonable-accommodation)
Ferguson is a project success company providing expertise, solutions and products from infrastructure, plumbing and appliances to HVAC, fire, fabrication and more. As a leading value-added distributor of residential and commercial plumbing supplies and pipe, valves and fittings in the U.S., we exist to make our customers’ complex projects simple, successful and sustainable. The professionals we serve help transform the world we live in, and we are their trusted partners with the scale to provide peace of mind.
Founded in 1953, Ferguson is part of Ferguson plc, which is listed on the New York Stock Exchange (NYSE: FERG) and London Stock Exchange (LSE: FERG). With approximately 36,000 associates across 1,700 locations, Ferguson plc serves customers in all 50 states, Canada, Puerto Rico, Mexico and the Caribbean.