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Inside Sales Representative, Mid Market
Inside Sales Representative, Mid Market-December 2024
Richmond
Dec 16, 2025
About Inside Sales Representative, Mid Market

  At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

  We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

  Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

  Looking for senior-level inside sales professionals!

  Iron Mountain is looking for an Inside Sales Representative, Mid-MM responsible for managing and growing a book of business of existing Iron Mountain customers. Success in this role is measured by hitting / exceeding monthly sales quotas and consistently staying ahead of activity metrics.

  Elevate the power of your work in a global company that celebrates your skills!

  WHAT WE OFFER

  Medical, Dental, Vision Insurance on Day One

  Guaranteed Base Salary Pay

  Monday-Friday full weekday schedule

  Uncapped commission

  Bonus Structure after exceeding annual quota

  Paid Time Off: Vacation, Sick and Wellness Time and paid holidays

  Paid Volunteer Days: 2 per year

  Fidelity 401(k) with match, Life Insurance, Short-Term Disability, Flexible Spending Account, Education Reimbursement, Working Advantage discounts

  Advancement opportunities

  Employee Resource Groups

  RESPONSIBILITIES

  Prospect within a book of business to schedule remote meetings, identify customer requirements and map them to a solution.

  Ensure consistent customer contact through a minimum of 100 dials and 12 scheduled customer phone meetings weekly; track all activity through Salesforce.com.

  Proactively contact at-risk customers and resolve issues through customer needs analysis. Renew contracts well ahead of expiration.

  Quickly gain knowledge of IRM product offerings through online courses, self-study and interactive assessments.

  The ability to establish strong partnerships with internal customers, such as SDRs, Sales SMEs and Operations, will be critical to success in this role.

  Assesses assigned customer’s current and potential needs, determining appropriate Iron Mountain products and solutions through the utilization of remote Interactive Business Reviews. Develops and implements strategies and business plans through understanding the customer’s business model, planning and decision making channels from understanding the customer's value proposition and ability to explain how they differentiate themselves in the marketplace.

  Builds customer relationships through strategic conversations to understand organizational business objectives and goals. Understands and influences a wide range of customer stakeholders (including Iron Mountain channel partners) while acting as industry expert to the customer. Partners with key customer decision maker(s) to structure business strategy as it relates to customer requirements.

  Ensures frequent communication to enable superior customer satisfaction and to keep customers educated on emerging industry trends related to customer’s organizational information management needs.

  Continuously prospect in the assigned book of business to develop net new departments, locations, and services lines; which includes expanding existing relationships and products of assigned accounts.

  Develop a strategic account plan for each named account leveraging customer knowledge and the Iron Mountain matrixed organization.

  REQUIREMENTS

  Education: 4-year college degree, preferred

  Experience: 4+ years successful B2B sales experience

  Skilled in utilizing social media such as LinkedIn, to identify key contacts, promote self as a thought leader in the Industry, and use effective messaging to offer solutions.

  Receptive to feedback and uses it to improve sales and workplace performance.

  A self-starter, driven, with strong interpersonal skills.

  Consistently hits or exceeds all metrics and sales targets each month, even under tough circumstances.

  Candidates must have a strong background and knowledge of strategic account management, sales process and solution selling. Technology Sales Experience a plus

  Strong time management skills. Ability to effectively plan for success and allocate the appropriate amount of time spent on various stages of sales cycle.

  Must have the proven ability to translate the customer need(s) into solution requirements through creating powerful value propositions and negotiation skills

  Must exhibit excellent written, oral and presentation skills through influential solution selling

  Candidates should be able to make business decisions and think in broad terms, considering the impact to the entire company

  Ability to team effectively at all levels of IRM and customer personnel (to include C-level) on a wide range of topics and issues

  Strong ability to hold engaging conversations over the phone and through email

  Ability to develop, maintain and present to senior level management within their customer base

  Business knowledge, insight, and understanding of business concepts, tools, and processes that are needed for making sound decisions in the context of the company's business; ability to apply this knowledge appropriately to diverse situations. Aligns unique insights to key customer priorities, reframing the way customers view their business.

  Create demand by understanding specific vertical market business challenges, delivering entry point value statements, value propositions, and by identifying the key buying influences in a complex sales environment

  Experience working with Salesforce.com

  Manages sales pipeline effectively and accurately.

  Proven ability to negotiate remotely in high stakes sales scenarios

  Understands a potential customer’s context through effective questioning and listening.

  Proficient with oral and written communication

  #LI-Remote

  Reasonably expected salary range: $53,500.00 - $66,900.00 + commissions.

  Category: Sales

  Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.

  Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

  If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to [email protected]. See the Supplement to learn more about Equal Employment Opportunity.

  Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

  To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE

  Requisition: J0067866

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