Inside Sales Consultant

　　Reports To

　　District Sales Manager

　　Location

　　Victoria, BC

　　Type

　　FT Salaried

　　Closing Date

　　Jan 30th, 2024

　　Salary: $39,784-$73,839

　　Company Overview

　　Sysco connects the world to share food and care for one another. Sysco leads from the heart of food and service to deliver the freshest of foods and ideas to restaurants, healthcare and educational facilities, lodging establishments and other customers who prepare meals away from home. Our customers can count on us to deliver on-point products and solutions since only Sysco is the global leader, sitting at the heart of innovation supply, delivery, culinary and more.

　　With over 57,000 associates and a fleet of over 13,000 vehicles, Sysco operates approximately 326 distribution facilities worldwide and serves more than 625,000 customer locations. For fiscal 2022 that ended July 2, 2022, the company generated sales of more than $68 billion USD.

　　Sysco, one of Canada’s Best Employers 2023, as listed by Forbes, is dedicated to our global corporate social responsibility goals and to creating a diverse and inclusive workplace. We offer our associates the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations.

　　Sysco is more than just a place to work. Our passion for food and our customers has made us the industry leader. To remain on top, we will continue to think bigger, work harder and never give up. Are you ready to drive success?

　　For more information, visit www.sysco.ca or follow us @SyscoCanada at facebook.com/SyscoCanada; twitter.com/SyscoCanada or instagram.com/SyscoCanada

　　For a full list of opportunities, visit www.sysco.ca/careers

　　Role:

　　This position is responsible for customer account management to promote Sysco’s products and services. Accounts primarily utilize eCommerce for order needs. Individuals in this position are committed to providing the exceptional level of customer service via telephone, email, Virtual Communication Platforms and in person (upon request). Individuals in this position are committed to providing an exceptional level of business to business (B2B) Sales consultation, penetrate and grow customer base, account management, customer service, and innovative solutions that differentiate Sysco in the marketplace.

　　Role Responsibilities:

　　Articulate and demonstrate the Sysco value proposition to engage and onboard new customers to Sysco products, services, and promotions

　　Increase customer share of wallet and improve sales mix

　　Mandatory use of CRM tool (Sysco 360) as customer relationship management and pipeline management, as well as communication and measurement tool

　　Manage an effective combination of order management channels, including Phone, Email, and eCommerce (50% minimum for eCommerce) of all customer order management

　　Develop account portfolio, and retain customer accounts to achieve profitable sales growth within assigned territory

　　Problem solving to resolve customer issues and ensure a positive customer experience

　　Evaluate customer business needs and analyze market trends to develop customer centric product and service solutions

　　Be informed of market conditions, product innovations, and competitors' products, and sales; share information with customers as part of value-added services provided

　　Take a proactive approach to owning learning/development and actively participate in large group, district and specialized training and programs to sharpen consultative selling skills and product knowledge

　　Credit and Accounts Receivables management

　　This position typically works traditional business hours, but the hours may vary per position based on customer needs. May be required to work additional hours as required

　　Complies with Sysco’s Food Safety Policy and procedures to ensure food safety, quality and legality requirements are met.

　　Is willing to work safely with minimal environmental impact and understands the importance of reporting all hazards, incidents, and environmental spills immediately to their Supervisor.

　　Understands that they play an integral role in their own safety and that of their colleagues and is willing to speak out when hazards are present.

　　Perform other duties as assigned.

　　Qualifications/Skills/Job Requirements (About you):

　　Experience in sales or an equivalent in the food service industry preferred, but not required

　　Completion of post-secondary education or equivalent experience; CPSA designation is preferred

　　Strong communication and customer service skills; ability to effectively communicate with internal and external teams

　　Solid analytical problem-solving skills, including familiarity with analyzing reports and deriving insights from data

　　Proactive, self-directed, with the ability to structure a weekly schedule to be successful

　　Intermediate proficiency with Microsoft Office Suite and eCommerce concepts

　　Excellent organizational and project management skills, including the ability to execute multiple initiatives at the same time

　　Flexible work schedule, including Sundays and holidays.

　　Valid driver’s license with access to a vehicle may be required as there will be some local ad-hoc travel

　　Internal candidates apply via the Career Centre on your HR Portal / ADP Workforce Now.

　　External candidates submit cover letter & resume via www.sysco.ca/careers

　　Our Purpose:

　　Connecting the world to share food and care for one another

　　Our Mission:

　　Delivering success for our customers through industry-leading people, products and solutions

　　Our Identity:

　　Together we define our future of foodservice and supply chain

　　Sysco is committed to Employment Equity. Accommodations during the recruitment process are available upon request for candidates with disabilities.

　　Here’s a sample of the many benefits Sysco associates enjoy:

　　Comprehensive Flexible Benefits including Health and Dental, Health Care Spending and Wellness Accounts • Short-Term and Long-Term Disability • Life Insurance • Voluntary Optional Insurance • Parental Leave Plan • Company Pension Plan • Group RRSP & TFSA • Employee and Family Assistance • Stock Purchase Plan • Maple Virtual Care • Unlimited on-line learning • Sysco product discounts • Preferred vendor discounts • Associate Resource Groups

　　(*benefits may vary based on location or bargaining unit)