Home
/
Customer Service
/
Inpatient Care Coordinator, naviHealth
Inpatient Care Coordinator, naviHealth-November 2024
Murrysville
Nov 25, 2024
ABOUT UNITEDHEALTH GROUP
With offices around the world, UnitedHealth Group's headquarters are located in the Minneapolis metropolitan area.
10,000+ employees
Healthcare
VIEW COMPANY PROFILE >>
About Inpatient Care Coordinator, naviHealth

  Optum Home & Community Care, part of the UnitedHealth Group family of businesses, is creating something new in health care. We are uniting industry-leading solutions to build an integrated care model that holistically addresses an individual's physical, mental and social needs - helping patients access and navigate care anytime and anywhere. As a team member of our naviHealth product, we help change the way health care is delivered from hospital to home supporting patients transitioning across care settings. This life-changing work helps give older adults more days at home. We're connecting care to create a seamless health journey for patients across care settings. Join us to startCaring. Connecting. Growing together.

  Why naviHealth?

  At naviHealth, our mission is to work with extraordinarily talented people who are committed to making a positive and powerful impact on society by transforming health care. naviHealth is the result of almost two decades of dedicated visionary leaders and innovative organizations challenging the status quo for care transition solutions. We do health care differently and we are changing health care one patient at a time. Moreover, have a genuine passion and energy to grow within an aggressive and fun environment, using the latest technologies in alignment with the company's technical vision and strategy.

  Position Details:

  Location: Latrobe, PA Supporting Locations: Excela Health Latrobe Hospital (1 Mellon Way, Latrobe, PA 15650)

  Excela Health Westmoreland Hospital (532 W Pittsburgh St, Greensburg, PA 15601) Hours: 40 hours/weekly, full time. Monday through Friday, hours ranging between 8:00AM - 5:00PM

  The Inpatient Care Coordinator (ICC) plays an integral role in the "high risk" member's journey towards better well-being. By serving as the link between members and appropriate health care personnel, the ICC is responsible for identifying the appropriate post-acute care setting ensuring efficient, smooth, and prompt health care services will be delivered to the member following the acute care episode. The position also provides emotional support to both the member and their relatives and provides medical advice during the discharge planning process.

  Primary Responsibilities:

  Own the member relationship and is the single point of contact for hospitals with on-site engagement. On-site engagement defined as: EMR access Access to patients Engagement with hospital CM, D/C Planers, Social Workers, & Hospitalists Access to hospital census is preferred Own prospective skilled nursing facility requests that originate from an in-person request while on-site or from a call direct to the ICC personal line Approve prospective requests within established parameters Forward requests to utilization management partners if outside authorization parameters or if unable to complete the request Perform other duties and responsibilities as required, assigned, or requested

  You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

  Required Qualifications:

  Active, unrestricted registered clinical license - Registered Nurse, Physical Therapist, Speech Language Pathologist, or Occupational Therapist 3+ years of clinical experience Proficient with Microsoft Office applications including Word, Excel and PowerPoint Willing or ability to support specific location(s) for on-site facility needs within 20-mile maximum radius of home location based on manager discretion. Reside within or near Latrobe, PA

  Preferred Qualifications:

  Experience working with an electronic health record (Cerner) 2+ years of Case Management experience Patient education background, rehabilitation, and/or home health nursing experience Experience working with geriatric population Knowledge of medical terminology Proven exceptional verbal and written interpersonal and communication skills Proven solid problem solving, conflict resolution, and negotiating skills Proven independent problem identification/resolution and decision-making skills

  At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

  Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

  UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
R0011049 Customer Service Representative
We trust that as a Customer Service Representative you will: (responsibilities) Proficient in scheduling through construction software program BuildproConduct Taylor Morrison procedures for home revi
Client Support Specialist
The Client Support Specialist is responsible for answering incoming customer inquiries, solving customer issues and escalating cases to tier two teams or management when necessary. They handle cases
Apple Support College Program At Home Advisor - Bennett College
Summary Posted: Nov 28, 2023 Weekly Hours: 20 Role Number:200499263 Home Office: Yes At Apple, we believe that dedication, a lively environment, creativity and innovation fuel the ultimate customer e
Member Care Coordinator -Roswell, NM
At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning
Customer Support Consultant
Overview Aptean is changing. Our ERP solutions are transforming a huge range of global businesses, from food producers to manufacturers. In a world of generic enterprise software, we provide targeted
Customer Support Consultant with German
Overview Customer Support Consultant with German Wrocław / hybrid As a Customer Support Consultant, you will provide software and system support for customers, research and resolve problems and issue
Customer Care Associate
Responsibilities Our Office is located in West Sacramento, CA, this role will support the surrounding regions ranging from Winters and Vacaville to Manteca with a possibility of East Bay Area If you
Retail Customer Service Specialist (full-time/part-time)
Current Living Spaces Employees: Please apply via your internal Workday Account. At Living Spaces, we take pride in being an environment that cultivates the best in our Team Members. From our corpora
Client Service Specialist
Moody's is a developmental culture where we value candidates who are willing to grow. So, if you are excited about this opportunity but don't meet every single requirement, please apply! You may be a
Retail Customer Service Specialist (full-time/part-time) Mandarin speakers a plus!
Current Living Spaces Employees: Please apply via your internal Workday Account. At Living Spaces, we take pride in being an environment that cultivates the best in our Team Members. From our corpora
Copyright 2023-2024 - www.zdrecruit.com All Rights Reserved