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The Humana Healthy Horizons Strategic Solutions team's purpose is to accelerate the ideation and development of novel products and services that maximize customer value to create a differentiated value proposition for our Medicaid line of business. This team coordinates with Humana Healthy Horizon's executive leadership team to manage an innovation portfolio tailored to business objectives. We collaborate with business units across the enterprise to set actionable strategies and support novel products and services through ideation, concept development, and launch. We deliver value through detailed research, data-driven insights, strategic planning, structured problem solving, and project management rigor. We are a diverse set of highly skilled individuals with deep Medicaid subject matter expertise who work in an agile, collaborative environment to achieve our goals.
Humana Healthy Horizons is seeking an Innovation Portfolio Strategy Principal (Medicaid Strategic Solutions) who will play a critical role in the evolution of Humana's innovative clinical and population health solutions and, more broadly, in helping Humana deliver on its well-being centered mission. The Innovation Portfolio Strategy Principal is an experienced healthcare strategist with broad, advanced technical experience who will lead multi-disciplinary teams to design, define and deliver innovative clinical and population health solutions to help drive improved outcomes for vulnerable and underserved populations. To achieve our goals, we seek talent with the following attributes:
Creative - Adept at research to determine the opportunity and a structured yet flexible approach to problem solving.
Adaptive - Rapidly learn new knowledge, skills and behaviors in response to changing circumstances.
Self-sufficient - Ability to navigate complex situations and independently produce high quality deliverables.
Consultative - Build/sustain relationships and inform the work of others through actionable, objective insights.
Strategic - Forward thinking capable of providing frameworks to maximize available resources to achieve growth.
Role Responsibilities
Oversees the development of the clinical and population health sub-portfolio of solutions; specifically leading development of high-profile and high-impact solutions.
Deftly sits in the center of strategy, design, engineering, clinical, and operations and collaborates with internal stakeholders to ensure alignment with business partners and member needs.
Effectively leads and develops junior members of the team - both as a direct manager and as a leader within our cross-functional solution development teams.
Translates front end Ideation and Discovery work into actionable strategic direction and project plans that lead innovative solutions through design, development, and pilot launch.
Leverages a consistent and data-based framework for making buy/build/partner decisions when scoping solutions and when applicable, successfully partners and co-develops with external digital health companies to launch a product or program.
Defines Key Performance Indicators and path to incremental value and continuous optimization. Works with relevant partners to develop plans for data ingestion and optimization to ensure solutions are meeting customer needs across each customer segmentation, informing scaling decisions and solution enhancements to achieve the desired outcomes.
Develops and executes successful Go to Market approach - integrating expertise from both national and market leadership teams.
Advises team on utilization of product management processes and tools such as: human centered design thinking, user research and concept testing, business case development, and product blueprints; and demonstrates best practices in action.
Successfully applies advanced quantitative and qualitative research and analytical skills.
Develops and delivers high-quality deliverables and recommendations for senior executives that connect the clinical and population health sub-portfolio to overall Medicaid segment business and growth objectives.
Champions a startup mindset and adoption of agile ways of working across the Medicaid segment to design, develop and deliver differentiated experiences for our customers.
Works with Director, Strategic Solutions to enhance and iterate upon the development framework, applying an agile approach and methodology.
Use your skills to make an impact
Required Qualifications
Bachelor's degree in Business, Public Health, or a related field.
7+ years' experience in clinical strategy, consulting, or innovation with a specific focus on digital and/or population health products.
3+ years of health care experience focused on Medicaid populations.
Experience and understanding of healthcare data and analytics, contemporary technologies, managed care administrative functions and care delivery models.
Experience managing stakeholder relationships including executive and management audiences, and external vendors.
Quantitative and qualitative analytical skills, with experience identifying trends and actionable insights.
Preferred Qualifications
Master's degree (MPH, MBA, or related).
1+ years of patient care experience focused on Medicaid populations.
Experience in Agile Methodologies of product development (certifications a plus).
Experience with User Experience (UX) research methods and ability to translate insights into meaningful member solutions.
Proven ability to work with remote teams and foster a cohesive and creative work environment.
Additional Information
Workstyle: Remote if you live outside of Tampa, FL and Louisville, KY and Hybrid Office if you live within commuting distance of our office locations in Tampa, FL or Louisville, KY.
Travel: Up to 15%
Core Workdays & Hours: Monday - Friday; Eastern Standard Time (EST) with flexible scheduling (i.e. - occasional nights and weekends).
Work at Home Criteria
To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested.
Satellite, cellular and microwave connection can be used only if approved by leadership.
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
Interview Format
As part of our hiring process for this opportunity, we will be using an interviewing technology called Modern Hire to enhance our hiring and decision-making ability. Modern Hire allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay decisions will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$136,200 - $187,400 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, 'Humana') offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About us
Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.