Why USAA?

　　At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.

　　We believe in our core values of honesty, integrity, loyalty and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special!

　　The Opportunity

　　This is a new position for our Member Data team in the Enterprise Data & Analytics Office. The Member Data team is responsible Enterprise level core member and channel interaction data. We have a critical role of collecting and managing data used by many downstream business processes as well as advanced analytics. Having quality and fit for purpose data are very important to our team success. This new role will ensure we have quality and appropriate data in support of our customers and partner business needs. This role requires a detailed-oriented professional with strong data management, analytical skills, and proven track record of leading large-scale data efforts across multiple/cross-functional teams.

　　We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX. Relocation assistance is not available for this position.

　　What you'll do:

　　Leverages advance data management knowledge in support of one or many of the information management practices. This person may be acting in a steward capacity or considered a support role with expertise for the information steward as needed.

　　Tasks include any of the items noted below:

　　Identify and implement process improvements.

　　Lead discussions with cross-functional teams.

　　Align best practices and tools based on business needs.

　　Responsible for the update of Information Asset Inventories and validation to ensure data and assets are classified appropriately.

　　Champion and support delivery of information in accordance with Information Governance standards and data management practices.

　　Integrate Information Management practices into existing processes including ability to incorporate data management practices into new and emerging information technologies.

　　Review and validate metadata repository and metadata association. Improve metadata to add additional value to the organization.

　　Support Data Lineage collection and stitching to ensure complete end to end data flow of critical data.

　　Review, validate, and record data quality information including data quality rules, thresholds, and standard metrics of quality for data elements that support critical business processes.

　　Development of controls to mitigate data quality risks including data quality plan development, implementing data quality rule checks, monitoring data quality results, reports and dashboards, as appropriate.

　　Identify and maintain data quality corrective action plans.

　　Support compliance assessment process by reviewing and documenting failures from data quality compliance assessment checks.

　　Analysis of Root Causes to identify existing or merging risks. Identify opportunities to strengthen controls and reduce residual data quality risks.

　　Recommend Master and Reference Data processes and procedures to align with Enterprise Policies and Standards.

　　Create and maintain reference data in accordance to defined processes and procedures.

　　Manage quality and maintenance of master data as it is created.

　　Develop archiving and purging strategies and processes in steward capacity as needed.

　　Partner with IT and Legal to ensure archiving and purging activities of data is in compliance with legal requirements.

　　Support compliance assessment process by identifying and escalating items that may be a risk to the corporation.

　　Partner with IT and other Information Management resources to define and implement Access Management strategies in alignment with Information Governance policies in a Steward capacity.

　　Lead Privacy initiatives through classification and analysis of sensitive data.

　　Ensure compliance and remediation of sensitive data in accordance to defined policies and processes as a steward.

　　Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

　　What you have:

　　Bachelor's degree in Business or Science discipline is required; OR 4 years of related data and analytics or technical experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

　　6 years of experience in an information management practice, business application function, or data delivery.

　　OR If Advanced degree in a Business or Science discipline, 4 years of experience in data and analytics, technical, or business relevant function.

　　Proven experience applying data management practices and tools to address data management risks and concerns during data lifecycle.

　　Intermediate SQL knowledge including SQL-based languages.

　　Proven ability to build business knowledge through meaningful partnerships at the individual contributor through executive levels.

　　Demonstrates the ability to lead efforts of analysis and resolution of problems or issues; identifies when and how to escalate problems to the appropriate level.

　　Experience in synthesizing key information / data and research in order to recommend information management initiatives that meet business goals.

　　Demonstrated expert communication skills with the ability to deliver presentations to all levels of management including concise presentation of complex technical details

　　What sets you apart:

　　Experience with 3rd party data acquisition and integration strategies and vendor management

　　Extensive experience with data quality control and remediation strategies for large data sets

　　Experience working with TRPM teams for the purpose of scoring and reviewing vendor data quality and capabilities

　　Experience leading multi team or portfolio level data integration efforts

　　The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

　　What we offer:

　　Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $99,160.00 - $189,530.00 .

　　Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

　　Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

　　For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

　　Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

　　USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

　　If you are an existing USAA employee, please use the internal career site in OneSource to apply.

　　Please do not type your first and last name in all caps.

　　Find your purpose. Join our mission.

　　USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

　　USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members.

　　USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

　　USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.