Company Description

　　At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

　　With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

　　Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

　　Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

　　Job Description

　　Job Description

　　ServiceNow makes the world work. We believe behind every great experience is a great workflow. Through intelligent workflows, we help the modern enterprise operate faster and scale farther than ever before. We're disruptive. We work hard but don't take ourselves too seriously. We are highly adaptable and constantly evolving. We are passionate about our solutions, and we live for our customers. We have high expectations and a career at ServiceNow means challenging yourself to always be better.

　　As an Analyst Relations Manager , you will play a pivotal role in shaping and executing our strategy for engaging with industry analysts. You will be responsible for building and nurturing relationships with analysts, influencing their perceptions, and advocating for ServiceNow across key analyst firms. This role demands a blend of strategic thinking, communication skills, and an understanding of the technology landscape.

　　What you get to do in this role:

　　Relationship Cultivation: Establish and maintain strong rapport with influential analysts covering automation, low code, and digital transformation spaces.

　　Strategic Planning: Collaborate closely with internal stakeholders to devise and implement a comprehensive analyst relations strategy aligned with business objectives for Creator Workflows/ Automation Engine.

　　Analyst Engagement: Facilitate briefings, inquiries, and engagements between senior executives and prominent analysts. Prepare executives with comprehensive briefing materials, key talking points, and impactful presentations.

　　Intellectual Asset Management: Curate and manage a repository of analyst reports, insights, and competitive intelligence. Analyze and disseminate relevant insights internally to guide product messaging and strategy.

　　Advocacy and Impact: Champion ServiceNow within the analyst community, aiming to positively influence market perception, positioning, and competitive standing. Ensure accurate and favorable representation of ServiceNow in analyst evaluations and reports. Develop strategies for continuous improvement in competitive analyst reports and general research notes.

　　Event Coordination: Collaborate in planning and executing analyst-related events, including briefings, summits, webinars and analyst conferences.

　　Insights and Feedback: Gather, synthesize, and communicate feedback from analysts to internal teams, providing valuable market trends, competitive landscape insights, and actionable improvement areas.

　　Qualifications

　　To be successful in this role you have:Experience running and executing high profile analyst relations or similar programs, with a track record of success and positive feedback from analysts.Positive history of successfully interfacing with executives and influencers - both internal and external3-5+ years of experience as an entrepreneurial, strategic communicator with a background and proven success in developing high-impact relationships with analysts and other industry influencers. A team player that collaborates as standard practice and operates successfully with global and virtual working teamsHigh energy, "can do" personality and ability to thrive in a growth environmentProven experience blending high-level critical thinking with more tactical operational activitiesGreat project management skills and the ability to work effectively in cross-functional teams of varying sizes in a fast-paced and fluid environmentStrong bias towards action with the ability to make decisions quickly amidst multiple stakeholdersExcellent written and verbal communicationsExcellent reporting capabilities with an operations mind-setFD21

　　For positions in California (outside of the Bay Area), we offer a base pay of $111,960 - $195,840, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs (subject to eligibility requirements). Compensation is based on the geographic location in which the role is located, and is subject to change based on work location. For individuals who will be working in the Bay Area, there is a pay enhancement for positions located in that geographical area; please contact your recruiter for additional information.

　　Additional Information

　　ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

　　At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

　　If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

　　For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

　　Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site .

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