Position: Income Maintenance Caseworker III - Adult Medicaid ProgramsDescription: Employee in this class is responsible for the total process of determining and re-determining applicant/client eligibility in a County Department of Social Services for multiple income maintenance programs which include the intake, processing, and review functions, or performing one of the above functions for three or more of the income maintenance programs.
Work at this level includes such tasks as the interviewing of clients to obtain required information, completing initial applications, verifying the information obtained, determining eligibility or completing scheduled program reviews.Employees must explain program(s) requirements and options and advise or refer clients to other program services as appropriate. Employee usually report to an Income Maintenance Supervisor.Knowledge, Skills, and Abilities:
Considerable knowledge of the program/areas of assignment.General knowledge of all agency and community programs and services which could affect the client/applicant.Good mathematical reasoning and computational skills.Ability to read, analyze, and interpret rules, regulations and procedures.Ability to communicate with clients/applicants, the public at large, and public officials to obtain data, and to explain and interpret rules, regulations and procedures. Ability to perform caseworker functions within structured time frames.Minimum Qualifications:
High school diploma or equivalent and one year of experience as an Income Maintenance Caseworker; or an equivalent combination of training and experience.Special Requirements:
This position is also mandatory to work in emergency shelters in the event of a natural or man-made disaster.This employee will be required to perform other duties as assigned in small office.Additional Requirements:
Candidates will be subject to drug testing and criminal background check.A valid North Carolina Drivers License and access to a vehicle.